RingCentral Meeting Update
We understand that RingCentral Meetings has now transitioned to RingCentral Video as the primary meeting platform. However, we believe it would be beneficial for administrators and users to retain the option to switch between RingCentral Meetings and RingCentral Video within the Admin Portal.
Our team still prefers using RingCentral Meetings due to its familiarity and certain features that align better with our workflow. We hope that customers can be given the flexibility to continue using RingCentral Meetings where needed, rather than being required to fully migrate to RingCentral Video.
Additionally, if RingCentral Meetings is to be fully deprecated, we recommend updating the Meetings section within the Admin Portal to reflect this change. Currently, the drop-down still presents the option to choose between "RingCentral Video" and "RingCentral Meetings," and the setting under Video Service that reads:
"Allow users to switch between RingCentral Video and RingCentral Meetings"
is still visible. These legacy options are causing confusion among administrators and users, especially as they are no longer functional.
We believe that updating or removing these settings will improve the clarity and user experience for all customers navigating the Admin Portal.
