Shared external directory sync to Yealink phones as temporary substitute for Australian caller ID feature
In Australia, where standard Caller ID features are not implemented yet, we implement the shared external directory to identify phone numbers manually as a temporary fix. This feature works on the inbound and outbound calls via the Ringcentral apps but not on Yealink phones.
We need this feature to be implemented on all Ringcentral physical phone models without making changes on the phone’s internal settings.
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Allan Butz
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