Feature Request: Block Unwanted Numbers from Sending SMS/MMS
Implement a feature that allows administrators to block specific phone numbers from sending SMS or MMS messages to any of our company-owned phone numbers.
Our company receives unwanted, spam, or malicious SMS/MMS messages from external senders.
Currently, we have no centralized way to prevent these numbers from sending future messages. This creates security, productivity, and compliance issues for employees and systems relying on SMS channels.
Requested Feature
Add the ability to:
• Create and manage a blocklist of external phone numbers.
• Automatically reject or silently drop incoming SMS/MMS messages from blocklisted numbers.
• Apply blocks at three scopes:
Account-wide (block for all company numbers)
Per phone number (block for specific lines only)
Benefits
Reduces spam and phishing attempts
Protects employees from harmful content
Lowers noise and improves message system reliability
Creates centralized governance across all company numbers
Eliminates repetitive manual filtering
Homert
shared this idea