remove 1 automatically when placing an outbound calls
Description:
We request the addition of functionality to automatically remove the leading “1” from phone numbers when dialing, particularly for numbers within the United States.
Rationale:
Currently, dialing a number with a leading “1” may result in the following error message:
“I’m sorry, it is not necessary to dial a 1 or 0. When calling this number, please hang up and try your call again.”
Implementing this feature will prevent users from encountering this error and improve the dialing experience.
Expected Behavior:
If a phone number begins with “1” and is a valid US number, the system should automatically remove the “1” before dialing.
Users should be able to place calls successfully without needing to manually edit the number.
1
vote
Ruben
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