AI Receptionist SMS Booking Link for RingCentral Calls
Add a feature where the AI receptionist automatically sends an SMS with a booking link to callers who dial the main RingCentral number, allowing them to easily book an appointment without waiting on the line.
How it would work:
A caller dials the main RingCentral number
The AI receptionist identifies the call intent (e.g., scheduling an appointment)
The AI offers to send a booking link via SMS
The caller receives a text message with a secure, mobile-friendly booking link
The caller completes the appointment booking at their convenience
Key Benefits:
Improved Caller Experience: Callers can book appointments quickly without long hold times or navigating complex menus 📱
Reduced Call Volume: Fewer live-agent interactions for routine scheduling, freeing staff for higher-value tasks
Higher Conversion Rates: SMS links make it easier for callers to complete bookings instead of abandoning the call
Ruben
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