Ability to Disable Peer-to-Peer Messaging in RingCentral Teams
We would like to request an admin-level feature in RingCentral Teams that allows organizations to disable peer-to-peer direct messaging between users. In many operational environments (logistics, dispatch, contractors, frontline teams), users need to receive announcements and communicate only with admins or dispatchers, but should not be able to see or message each other. Currently, once users share a Team or group, peer discovery and direct messaging cannot be restricted, which limits Teams’ usefulness for controlled operations. Adding role-based messaging controls, announcement-only channels, or the ability to block user-to-user DMs would significantly expand RingCentral Teams’ value for businesses that require centralized communication, compliance, and operational control.
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