View SMS History of all users
The ability to view SMS History for all users, view the text messages, and make sure everything is in compliance, being that this is a company phone system.
2
votes
Jonaida
shared this idea
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Santa Maria
commented
It is critical that admin be able to view all text history, messages from all users under the account. It gives the compliance department access to make sure that all employees are following the rules and regulations under the Department of Insurance. If the agency owner, or the compliance department can not look at this, it could put the company at risk.