Incoming Call Information Display for Administrators or Secretaries
Scenario: User A and B are both admins of user C and D. A & B handle the calls for C and D. Customer would like to ring A & B phones if someone calls C or D. A & B should be able to identify the calls if it is for C or D and should also be able to see the caller information (name & number). User C & D should still be able to pick up their calls. Lastly, A & B should be able to transfer the calls internally. This applies both internal and external calls to C&D.
This feature is available in Mitel and it would be great to have it in RingCentral as well.
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Sheila
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