Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number
We currently use multiple phone numbers for different functions and marketing channels (e.g., Google Ads, website, mails, acquisition, disposition, buyer inquiries, etc.).
We would like the ability to automatically trigger a unique call whisper or greeting based on the number the caller dialed. For example:
Calls to our Google Ads number → “Google Ads lead”
Calls to our direct mail number → “Direct mail lead”
Calls to our website number → “Website inquiry”
Ideally, this would be a call whisper (heard only by the receiver before connecting) rather than a message played to the caller.
This feature would allow our team to instantly identify the lead source in real time without needing to check call logs after the call ends, improving efficiency, tracking, and response quality.
Key Benefits:
Real-time marketing attribution
Faster and more personalized call handling
Improved team efficiency without relying on post-call logs
We previously used this functionality in other platforms (e.g., CallRail), and it was extremely valuable for managing multiple lead sources.
Raymond
shared this idea