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Automatic Synchronization for Company Directory to RingCentral App

Implement an automated synchronization for the Company Directory on both Mobile and Desktop applications. This ensures that user changes made in the Admin Portal (such as name updates or extension changes) propagate to all users without requiring a manual logout/login or an app restart, addressing the sync lag for long-term active sessions.

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Mar Pedong shared this idea  ·   ·  Report…  ·  Admin →
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  • Armando commented  ·   ·  Report

    Has there been a fix to this issue? Our Company Directory is still being impacted by this issue. Any Information is greatly Appreciated.

  • Jeff commented  ·   ·  Report

    As mature a product that RC is, this should not have to be a feature request. This should have been built into the app(s) from the very beginning years ago!