Anonymous Incoming Call Information for Specific Users or Roles
Concept:
Introduce a feature that allows incoming call information (such as caller ID and contact details) to be hidden from selected users or user roles within a system.
Description:
With this feature enabled, designated users or roles will not be able to view the caller’s identity when receiving a call. Instead of displaying the caller ID, the interface would show a generic label such as “Anonymous” or “Unknown Caller.”
Additionally, this restriction would extend to call logs and history across all associated devices. Users with this limitation would not be able to access or retrieve caller identity information even after the call has ended.
Purpose / Use Cases:
Protect caller privacy in sensitive environments (e.g., customer service, healthcare, legal support)
Prevent bias or preferential treatment based on caller identity
Enhance internal security by limiting access to personal or sensitive contact information
Enable role-based access control for communication data
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