← RingCentral Ideas

Settings and activity

8 results found

  1. Enable AI transcription on Desk phone

    156 votes
    Planned  ·  48 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Benny commented  · 

    Would also like this feature enabled please.

    Benny supported this idea  · 

  2. Upload custom fax coversheets using the "Templates" management feature.

    37 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Benny commented  · 

    Please make this happen, this is an older Feature request, kinda weird how this hasn't been implemented yet.

    Benny supported this idea  · 

  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Benny supported this idea  · 

  4. Bulk Upload Devices

    20 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Benny shared this idea  · 

  5. Poly CCX 700

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Benny shared this idea  · 

  6. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Admin can change other users' presence status and presence message

    24 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Set Users Status on their behalf

    66 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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