Rework Caller ID
Caller ID is very segregated at present.
Suggest that by default, any user within an account should be able to use any Caller ID on that account, regardless if it's a company number, site number so forth.
This should be paired with an extension level ability to allow/disallow Caller ID.
Current state, if a user is not part of a queue or a particular site, they cannot use Caller ID attributed to those objects outside of their "bubble". One workaround is that the number is pointed to auto receptionist and a custom rule put in place; this adds administrative complexity and can be confusing.
Suggest that Caller ID restriction is re-worked in spirit of attached image.
API endpoints and front end user templates should also be added to support modification of the restriction list.
Steven
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