Settings and activity

14 results found

1. Option to disable the option of automatically sending a "Welcome Email

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven commented  ·  Aug 28, 2025  ·  Edit…  ·  Delete…

   Suggest that this option should be a global toggle in the Admin Portal. For example:

   Enable/Disable automatic Welcome Emails. If enabled, then Welcome Emails operate as current state. If disabled then Welcome Emails should ONLY be sent when manually triggered from the Admin Portal (i.e. select user > Send Welcome Email).

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   Steven supported this idea  ·  Aug 28, 2025

2. N/A Call Scoring

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Steven shared this idea  ·  Jul 29, 2025

3. Retain and Assign Site to Inventory Numbers

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Jul 8, 2025

4. To have an options to route the voicemail of one call queue to another call queue.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Feb 4, 2025

5. Timezone option for Engage Voice Historical Reports

   8 votes

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   Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Dec 19, 2024

6. Turn Off Extension Dialing Options

   61 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Oct 28, 2024

7. Additional SCIM Field Mappings

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Steven shared this idea  ·  Oct 28, 2024

8. mobile number

   20 votes

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   New  ·  3 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Steven commented  ·  Jul 30, 2024  ·  Edit…  ·  Delete…

   Increasingly becoming a necessity to align with broader customer expectations.

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   Steven supported this idea  ·  Jul 30, 2024

9. Bulk Convert Phones to Hot Desk Phone

   • 

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven shared this idea  ·  Jul 25, 2024

10. Stop Queue Call from Ringing on Offline Users!

    49 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    185 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about controlling user access to the accept queue calls feature here!

12. Hide Main Company Number on Multi-Site Accounts

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. key Template inquiry for yealink

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Yealink Key Templates

    48 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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