Settings and activity
17 results found
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1 vote
Steven
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43 votes
An error occurred while saving the comment Steven
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39 votes
An error occurred while saving the comment Steven
commented
Could we have feedback around this item? Suggestive that this should ALSO be applicable to Number Storage.
Steven
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9 votesSteven
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7 votes
An error occurred while saving the comment Steven
commented
Suggest that this option should be a global toggle in the Admin Portal. For example:
Enable/Disable automatic Welcome Emails. If enabled, then Welcome Emails operate as current state. If disabled then Welcome Emails should ONLY be sent when manually triggered from the Admin Portal (i.e. select user > Send Welcome Email).
Steven
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8 votesSteven
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3 votesSteven
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8 votesSteven
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61 votesSteven
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4 votesSteven
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20 votes
An error occurred while saving the comment Steven
commented
Increasingly becoming a necessity to align with broader customer expectations.
Steven
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2 votesSteven
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51 votes
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185 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about controlling user access to the accept queue calls feature here!
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25 votes
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6 votes
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54 votes
This issue comes up consistently. RingCentral sold/rented devices support the feature, but RingCentral does not include an Alert Info header to enable the devices to differentiate between internal/external calls. It would require custom configuration in lieu of a front end portal toggle, but at least if the Alert Info header is enabled the custom configuration can be handled by PS.