Grouped History & Detail View for 3-Way / Merged Calls
Provide a grouped view in the Call History in both the Admin Portal for 3-way/merged calls. Admins should be able to click on a single merged call record to expand and view:
All participants involved in that specific 3-way call session.
Individual start/end times and total duration for each participant.
Call recording links associated with the unified merged session.
1
vote
Kevin
shared this idea