Ability to manualy change CNAM on deskphones
Wanted to have the ability to change the CNAM on the desk phone, especially on Yealink
Devices, so that when making outgoing calls, it can show different site names.
1
vote
Rachelle Tanalgo
shared this idea
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jaime
commented
Issue:
Receipient's CallerIDs read our Main Company phone number, confusing our clients as we have multiple companies.
Solution:
All Office landlines (Yealink phones) should have a company directory of what RingCentral refers to as “Sites”, on the phone screen. This will ensure all outgoing phone calls will read the selected "Site’s" phone number and "Site's" information displayed on the Caller ID of the recipient's phone.RingCentral has this feature on their Application. However, our Company (as most Elder generations) work with a physical desk phone.