Additional option to apply phonetic spelling for AI receptionist
Add an option or setting that allows administrators to enter phonetic spellings for names so the AI Receptionist can pronounce them correctly when transferring calls to a specific extension.
This feature would help correct situations where the AI Receptionist mispronounces an employee’s name when announcing or transferring an active incoming call. Administrators should be able to specify a phonetic pronunciation for each extension or user name.
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Blaise
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