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Developer Platform, APIs, & Integrations

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1349 results found

  1. Hello, we purchased 3 new Jabra evolve2 75 headset for some of our team members and I want to know if you have a better integration than the generic offered, although my sound is at maximum the sound via the RC app is low, incoming and outgoing, the answer button directly on the headset is not working also.

    1 vote

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  2. We've just sign up with RingCentral and I'm trying to migrate the configuration of Nextiva to RingCentral. We have a setting in one of the account, whereby if the phone is busy, forward to the first number, and if the phone is not busy, forward to the second number. The current control handling options of RingCentral is not capable to fulfill that mechanism.

    2 votes

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    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Allow a Google add on to integrate with Keap seamlessly

    3 votes

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  4. It would be awesome to have an integration into the popular health & life insurance agent crm system. Another provider already works with them, but they are smaller and not as robust as RC. Ideal would be to log and save call recordings directly into client profile within AB and synchronize contacts into RC. AB currently works with Intulse VOIP

    2 votes

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  5. Hi, this idea came from one of my clients:For the HUD to show the inbound caller even when transferred to another extension."The HUD provides an overview of what other users in the organisation are currently doing. In the situation where I might transfer an inbound call to one of my users, to everyone else in the organisation, that user appears to be in an active call with me when they are not. That’s a weird design concept with no value to our organisation. We check the HUD to see if a user is on the phone and with whom. It’s…

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  6. 5 votes

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  7. Some customers may desire to have the ability to control who can add 3rd party apps for use on RingEX. This is to prevent information leakage via a 3rd party app.

    9 votes

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  8. eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.

    6 votes

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  9. Having a second UCAAS app to make voice calls can be confusing.

    1 vote

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  10. This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.

    1 vote

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  11. Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.

    2 votes

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  12. We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

    1 vote

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  13. Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.

    4 votes

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  14. Getting a lot of requests from the Channel on when and how we will support the new release of Windows 365 VDI environment... as well as Azure VDI environments. Common theme seems to be that our Partners hope that we are quicker to support this VDI environment compared to our previous experience with Citrix and VMWare.

    25 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!

    1 vote

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  16. 1 vote

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  17. EMR integration would help ease operations for providers by having a fast and easy way to send faxes and have better records keeping of communications

    5 votes

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  18. The requested improvements are below:
    1. Allow the option to provision a phone number back from RC to Azure AD via SCIM in case of a new created user. This option should be allowed per admin to enable/disable write back to Azure AD.
    2. Provision/sync a user from Azure AD to RC with an already assigned phone number in Azure AD – meaning this number in AD is leading and shall be assigned to the User on RC side
    3. Allow to provision/sync extension numbers from Azure AD to RC – meaning open the extension attribute on RC side to…

    1 vote

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  19. It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.

    4 votes

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  20. this would make fax usage universally easier for all .

    2 votes

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