1444 results found
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1 vote
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IRIS CRM integration
The IRIS CRM popularity is growing fast. Integrating with it will be a great move
4 votes -
Allow QQ Catalyst integration in RingCentral
QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.
1 vote -
Integration with PharmacyRX
Better service the independent pharmacy market with an integration with PharmacyRX who is a leader in that space.
1 vote -
RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?
My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
3 votes -
Notification bot to pull notification from Crowdstrike Falcon
It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.
1 vote -
Save Voicemails in MS Teams when using Bridge Operator Console for RingCentral.
The Users are using Bridge Operator Console for RingCentral to make/receive and transferring calls. When we transfer calls to another user through Bridge, the voicemails are being saved in the RC app. We would like that to be saved in MS Teams instead.
2 votes -
Additional features For Zendesk Integration
Customer is asking for a similar feature in RC for Zendesk, that's currently available in RC for Salesforce. Being able to dial via browser and not having the RC App pop up to make the call. See Screen Shot from RC for Salesforce. You have 4 options available from within the calling option of the addon, whereas in Zendesk you only have 3. If customer is mainly in Zendesk app, they still need to toggle between RC App and Zendesk for it to work, this can get a little confusing for them if they are using a single screen. Its…
32 votesThis feature has been released. Zendesk now has WebRTC and browser dialing and calling!
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TextMe Feature
an we put a button on our website or email that will allow a customer to text us like the ringme feature works
1 vote -
Slack compatible webhooks
When sending a POST to a slack webhook, it just works and there is output in the channel. With RingCentral you have to create a custom application/bot to get it working.I should be able to send a POST and have it work like slack does.
5 votes -
Integrate with chatgpt in glip message
message can @chatgpt to search question answer, also can add chatgpt to team
1 vote -
API integration with TigerPaw CRM
We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.
1 vote -
If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.
Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number
1 vote -
Integrate with CXM for public sector opps
PS clients are using CXM.
1 vote -
Why is that automatic call recording records on hold marketing when calling and not called?
I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?
1 vote -
Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.
allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).
4 votes -
Extend the number of characters/email address that can be added on the email field under notification settings.
Customer would like to extend number of characters that can be input on the email field on the notification settings. (Current max is 250)
2 votes -
Sync Office 365 calender with Jupiter MVP RC App Workspace
Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.
4 votes -
BATS CRM
Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral
1 vote -
RingCentral App for Linux Please
be able to install RingCentral App Desktop for Linux users on their computerSFDC case number: 17497048SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001MYmvHQAT/viewCompany: J DuBroy ConsultingRC UID: 275289043 (1 line) EST (Toronto)Current Total MRR: USD 3.97Name: Joel DuBroyEmail address: joeldubroy@jdubroyconsulting.com
1 vote
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