1511 results found
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Increase max allowed Hubspot connections/accounts
Currently, when signing in to the RC for Hubspot extension. They can choose up to 4 accounts they can select.
This is limiting the users from adding any more accounts to use with the integration and is forced to remove a "Hub" even if they would need to have all those accounts connected at the same time.
This is likely a Hubspot limitation, but a workaround/bypass mechanism would be greatly appreciated for users who have to use multiple accounts in Hubspot for calling/SMS.
1 vote -
Cisco Phones Hot Key for " Accept Queue Calls " | BT Accounts
Cisco Phones Hot Key for " Accept Queue Calls ".
Want to have a key/button that can be programmed into the cisco keypad to turn on or off to receive calls from the Queue.Don't want to keep on logging into the portal everyday to turn on " accept queue calls " and turn off for other users.
Setting the phone to DND isn't applicable as the phones/users still need to receive either internal calls or direct extension calls1 vote -
The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP.
The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP. They are looking to be notified when the devices go offline and come back online.
2 votes -
SMS Feature Integrated to Salesforce
SMS Feature Integrated to Salesforce
-> an option to have the sms feature and all its activities integrated and synced to Salesforce6 votes -
Enable Super Admins to Disable Email Notifications at the User Level for HIPAA Compliance
Please implement a feature that allows super admins to disable email notifications for individual users to ensure compliance with HIPAA regulations. This capability will enhance data security and protect sensitive information.
3 votes -
RC for Salesforce - Schedule meeting to Leads
Trying to setup a video meeting to a leads but everytime he create one, it will not show the leads email to send the invite
2 votes -
WhatsApp Business X Ring Central
Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.
5 votes -
RC for Hubspot - Click to Call feature
We are unable to use the ringcentral click to
dial function from within the individual contact record, however it is
working from our contacts list. We will just click to dial from the list.2 votesWe now use HubSpot's native click to dial features - found in the contact record under their portrait and name
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Extract data in the Contact Life via API
To be able to access the data in Contact Life in Contact Center Reporting's Contact History using an API.
1 vote -
Request to build API for their 3rdp Party CRM called Cleardent Software
Request to make the Cleardent software API available so thye could synchronize the patients' contact records
1 vote -
RC for Outlook
I need to have the RC plugin back to Outlook since I need to use it for calling. If I'm going to use the RC for Outlook app, I have to upgrade my plan to MS 2016 but I am only using MS 365
3 votes -
Halo
Have a call integration with Halopsa. It would be great to answer RC calls within Halo and create a ticket or look for existing tickets for that caller.
2 votes -
Zapier contact
Currently, I have 6 phone numbers in my RC account, but only 1 number shows up in Zapier for me to use. I would like to have all numbers showing up in Zapier.
1 vote -
how can we get rid of the intro that promps you to speak to an operator as we dont have one and just have it say the directory and choose
how can we get rid of the intro that promps you to speak to an operator as we dont have one and it goes to the wrong person when there is no operator. we are really just trying to simplify this.
2 votes -
SMS Automator - Delay SMS and MMS feature
I was looking to delay send the SMS. The link you sent is for automated messages.
Is there a way to schedule SMS or MMS to be sent6 votes -
Dynamics CRM Contacts Sync to RingCentral App
Customer is expecting to sync Dynamics CRM contacts to standalone RingCentral App. This is outside the RingCentral for Dynamics CRM.
4 votes -
RingCentral for Salesforce Messaging tab
Add messaging tab as well on RingCentral for Salesforce same as the messaging tab on RingCentral app.
1 vote -
RingCentral for Sa;lesforce click to dial
Enable click to dial to other Salesforce pages like Shirt list and Geopointe
1 vote -
Ability to disable pop up rating after sending sms
ability to stop or disable the pop up rating every sending and receiving a text message on Ring central app
2 votes -
Automator - Add a buffer for triggering an action
Please add the ability to add a buffer time before the automation is triggered.
For e.g.
Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.
2 votes
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