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1786 results found

  1. RingEX for HubSpot: Log AI SmartNotes and Call Transcripts

    20 votes

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    New  ·  5 comments  ·  Integrations: HubSpot  ·  Admin →
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  2. Contact synchronization with my CRM

    This idea is to synchronize contacts from your CRM directly into RingCentral. This would provide several key benefits:

    • Improved Caller ID: When customers call, their names will be properly displayed in RingCentral, eliminating the need for external Computer Telephony Integration (CTI) solutions to identify callers.
    • Simplified Call Handling: Easily create customized call routing and handling rules based on your CRM contacts.

    We will use this idea to aggregate interest in this feature across all CRMs, including, but not limited to, Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Bullhorn, Pipedrive, and more.

    If you need this capability, please vote for this idea!…

    72 votes

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    Under Review  ·  23 comments  ·  Integrations: Other  ·  Admin →
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  3. RingCentral for HubSpot Mobile Experience

    Provide a mobile experience for RingCentral for HubSpot

    19 votes

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    Under Review  ·  9 comments  ·  Integrations: HubSpot  ·  Admin →
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  4. Call Park for RingEX HubSpot

    Allow users to park calls within the Integraiton

    8 votes

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    New  ·  5 comments  ·  Integrations: HubSpot  ·  Admin →
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  5. Salesforce

    Summary:
    When an incoming call is received via the RingCentral App, the call notification overlay takes focus and covers the screen, interrupting active tasks such as typing. This occurs for all team members, even when someone else answers the call (e.g., a colleague answers, but the overlay still appears for others).

    Impact:
    While the interruption is brief, it happens consistently throughout the day and disrupts workflow, particularly during typing or data entry. This frequent disruption is becoming increasingly frustrating for the team.

    Request:
    Is there a way to adjust the overlay behaviour or limit it to only the intended call…

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Create an API endpoint to download AI generated notes and summaries

    We would like to have an API endpoint that would let us download AI notes and AI summaries for calls where Notes was turned on. This will be a requirement for us before we can use it for regulatory compliance purposes.

    4 votes

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    New  ·  0 comments  ·  APIs  ·  Admin →
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  7. Add Desktop App Chat to Google Workspace Add-on App Integration

    In addition to the ability call people in RingCentral who are mentioned in emails from the Google Workspace addon, add the ability to send them a chat message directly from Gmail.

    1 vote

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  8. Integrate active campaign CRM with Ringcentral phone

    2 votes

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  9. Ability to install the RingCentral app twice on the same device to log in with a different extension

    The user would like to have two RingCentral applications on a single mobile device. She prefers this over using the "Switch Account" option, as there's a high chance she may still miss calls, SMS messages, or faxes. She wants the ability to download and install the same app again in order to log in to a different extension.

    2 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  10. Netsuite logging

    Log a call to Netsuite eventhough it is not Affilaated with any company

    1 vote

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  11. Add an Integration with Autotask PSA

    We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.

    3 votes

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  12. Ability of the system to update E911 automatically after outages

    Ability of the system to update E911 automatically after outages

    1 vote

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    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  13. Integrate with Vagaro (salon software)

    I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  14. Slack feature

    Mirror all the feature of RingCentral desktop app to Slack especially the click to dial, Ai notes.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Salesforce noise reduction

    Add a feature on RingCentral for Salesforce to have the same feature of Rc app which is the icon to "Turn on the background noise cancelation"

    8 votes

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  16. Integrate SPOG for Netsuite

    Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite

    1 vote

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  17. Implement Call recording back up with One Drive/SharePoint

    Please Implement Call recording back up with One Drive/SharePoint.

    1 vote

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    0 comments  ·  Integrations: App Connect  ·  Admin →
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    Under Review  ·  AdminByrne (Principal Product Manager, RingCentral) responded

    There is a feature we will soon be releasing to developers that may very well make this an easy problem to solve. In the meantime, I would reach out to our partners at RingClone or Theta Lake who have independent products that do this already.

  18. Rc for Hubspot bulk SMS

    Send bulk SMS using RC for Hubspot

    2 votes

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  19. Hubspot recording

    Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side

    1 vote

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  20. Hubspot native integration movable window

    For Hubspot native integration customer wants the movable calling integration wondow to be pin and open on the same tab of all the website he is accessing

    2 votes

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