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1443 results found

  1. RingCentral for Outlook using New Outlook

    Currently, the RingCentral for Outlook integration is only visible using the old Outlook layout.

    It would be great if we have the option to have this available in the new Outlook layout.

    Per Microsoft KB: COM Add-ins will not be supported in the new Outlook for Windows but will continue to work in classic Outlook for Windows.

    https://techcommunity.microsoft.com/t5/outlook-blog/add-ins-in-the-new-outlook-for-windows/ba-p/3954388

    9 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Townsquare Interactive CRM

    Townsquare Interactive is a CRM with website development and a marketing platform.

    1 vote
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  3. Fax Feature on RingCentral for Chrome Extension

    Seeking to have the fax capability included in RingCentral for Chrome extension

    3 votes
    Under Review  ·  1 comment  ·  Accessibility  ·  Admin →
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  4. non-auto updating msi version of the desktop app

    Why was the non-auto updating MSI removed? We need the desktop app installed to C:\Program Files and want to manage when the updates are deployed.

    16 votes
    New  ·  3 comments  ·  Other  ·  Admin →
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  5. RC for Zapier Trigger - SMS with URL

    These SMSes have, by and large, been working just fine . . . until they don't. We're not getting any API error on Zapier, and the messages show up in the user's Text history, but all of them have the "Message Cannot Be Sent" error on them. This happened last month, on May 27th and continued until June 3rd (7 days).

    It just started happening again June 23rd - 100% of the messages sent via the API are getting an error and not being sent. We don't have any additional details except for the red text "Text send failure" in…

    2 votes
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  6. RC for Salesforce - Automated SMS

    If there is a way to automatically send text messages through Ring. I was told by SF that there should be an integration to use.

    3 votes
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  7. Provide features to personalize the default logging of a subject line.

    I would love to be able to personalize the default subject line logged for an SMS in Salesforce. Notably, if I could make it "SMS with <name>" or--even better--"SMS about <x>" from the first line in my notes or something of the like.

    6 votes
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  8. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    conditions: having teams calls + RC EA in teams active and logged in.

    as in RC app, having the ability to manage multiple incoming calls (hold lines automatically)

    example 1:
    when on an active call on teams, a user receives another RC call and answers it, the EA should be able to hold the MS teams call and keep only the RC call active.

    example 2:
    Also , in the other way round, when initially having an active RC call, and receives a MS Teams call, when answering the MS teams call, it should be able to hold the Call.

    52 votes
    New  ·  2 comments  ·  Integrations  ·  Admin →
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  9. Hubspot extension to work outside of Chrome extension

    It would be best for Hubspot extension to work outside of Chrome extension

    2 votes
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  10. RC for Hubspot - Call Transcribe

    Wants know if the integration is working properly and if he is able transcript the call with the Hubspot App

    2 votes
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  11. Presence sync to expansion panel

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  12. RingCentral for Intune

    The ability to install an auto-update MSI file for RingCentral for Intune using the MSI deployment tool.

    11 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Salesforce VM

    Have the ability to associate voicemail to contacts or acitivity record

    1 vote
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  14. Salesforce related to option

    Have an ability to remove the option fo new lead , new ooportunites under related to

    1 vote
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  15. RingSense

    Have RingSense integrate with Agency Zoom or with Zapier to send to Agency Zoom.

    2 votes
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  16. MS Teams supported browser

    Added ability to download Microsoft Teams on Chromebook
    It only shows that current supported OS are:
    Windows 108.1 (64-bit), or later
    macOS 10.153 (High CatalinaSierra), or later

    https://www.ringcentral.com/apps/microsoft-teams-diale

    1 vote
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  17. I would like to create an intergration with MovingCRM software.

    There is a MovingCRM software and we would like to integrate messaging system into MovingCRM software in order to connect with customers right through the system using ringcentral

    1 vote
    New  ·  0 comments  ·  APIs  ·  Admin →
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  18. HubSpot Contacts for Unknown Numbers

    HubSpot keeps saving new inbound calls as contacts on BT Account whenever we receive a call from Unknown numbers. It would be best it to relate those Unknown numbers to existing contacts

    7 votes
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  19. Feature Request : Block Telemarketers/ Telesales from Calling their Numbers

    Feature Request : Block Telemarketers/ Telesales from Calling their Numbers

    Details : Wants to Block All Telemarketer calls from their Business due to them causing nuisance

    Brand : BT Business

    3 votes
    New  ·  1 comment  ·  Other  ·  Admin →
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  20. Call Queue toggle in Salesforce CTI

    It would be great to have a tall queue toggle at the upper part of the CTI where you can easily enable and disable

    1 vote
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