1786 results found
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n8n
n8n is workflow automation platform similar to zapier, which is already integrated with RingCentral. It will be great if there is integration available for n8n and n8n is also a popular workflow automation platform https://n8n.io/
11 votes -
Force a number associated with multiple contacts to display as a Department or Site
Currently, if a phone number is associated with multiple contact records, the application will show all contacts linked to the same number without any filtering.
We are looking for a way to force a number associated with multiple contacts to display as a Department or Site number during dialing.
4 votes -
SSO attributes
it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.1 vote -
For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer
For Engage Digital Issue: email is pushed to the agent, but they can not respond as they no longer have access to the channel.
- Add an action to perform another check so it will not be pushed to that agent, who then has to transfer
1 vote -
App Connect - retroactive log more than 100 calls
Ability to Retroactively log a call on App connect more than 100 calls.
1 voteApp Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log.
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I would like to see my calendar in RingCentral from Gmail
I would like to see my Gmail Calendar in Ring Central
1 vote -
Create a Follow-up Task for Hubspot
Enable users to create a "Follow-up" call task similar to Hubspot's task feature
1 vote -
Create an option to enable/disable recording announcement for Hubspot
Create an option to enable/disable recording announcement for Hubspot new native integrations
1 vote -
MS Teams silent install for exe version
Add a silent installer for exe version in the downloads gallery
3 votes -
Salesforce access
Ability to edit settings of Salesforce even without Salesforce admin access
1 vote -
RC Native App for Hubspot - SMS
Ability to receive SMS notification in RC for Hubspot and click to Dial using RC native app for Hubspot
1 voteOur new Hubspot native integration now supports both of these features.
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SMS activity should show name and not number
When texting through SFDC they need the contact name saved in the subject line in SFDC. It is just showing the phone number and not the contact name. This should be available
2 votes -
Integrate Markate with App Connect
Seamless Communication & Job Management
Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.Enhanced Customer Experience
Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.Operational Efficiency
Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.Unified Reporting…
2 votes -
Dynamics voicemail log
Attach the voicemail to the call log for Ringcentral Dynamics
1 vote -
BenefitZone adapter for App Connect
A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/
1 vote -
Dentrix Dental Software
My partner has numerous dental clinic customers who utilize Dentrix Dental Software. Developing a prebuilt integration for this software would significantly facilitate our promotion of RingCentral to these clients, as they would not need to incur additional costs for developer-led integration.
1 vote -
Zendesk ticket
Ability to remove the ticket status on RingCentral widget
1 vote -
Better control of Hubspot native dialer windows
- Customr do not want to see two RC Hubspot window when making calls
- If in case that there are two windows they want the RC Windows to be both movable just like the other one
1 vote -
User Account MAC/Delete at a Future date
It would be nice if we could set a future date on the Disable User confirmation window, so we can schedule out our MACD's. User will be disabled on X date and time. rather than instantly.
1 vote -
Display Extension DND Status in RingCentral Admin Portal
Currently, there is no way for admins to view the Do Not Disturb (DND) status of users from the RingCentral Admin Portal. The only way to determine if a user has enabled DND is by accessing their individual RingCentral app, which is not scalable or practical in environments with multiple users or contact center agents.
This feature request is to add real-time visibility of each user’s DND status directly within the Admin Portal, either as a standalone column in the Users list or within each user’s profile page. Ideally, this would include:
A visual indicator (e.g., icon or label) showing…
14 votes
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