1167 results found
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Add or make available OnePageCRM to the App gallery
This CRM has a very large Customer Base and unfortunately, we cannot find this on the RingCentral App Gallery. Please add it as soon as possible. The company URL is onepagecrm.com
1 vote -
Embedded RC to track meeting time in a Teams Meeting
Ability to track MS Teams meetings in the embedded RC App for ease of access all in one place.
1 vote -
RingCentral for Salesforce Integration to trigger case creation when call is received or when it goes to voicemail
A way to link/configure RC for SF, instead of generating a task, it will automatically create or trigger a case.
2 votes -
The SSO login process needs to be tightened up.
The SSO login process needs to be tightened up. too many clicks. This is just a suggestion
1 vote -
RTT integration
A feature in Ring Central can work with Real Time Text It enables callers to type on the phone call instead of speaking
1 vote -
Elevate Your Offering with RingCentral + Calendly Integration
Dear RingCentral Team,In today's evolving landscape, seamless integration is key. RingCentral's current lack of API connectivity with Calendly and other popular applications hinders our ability to cater to clients who favor streamlined scheduling.We are currently employing a marketing strategy that relies on Calendly to schedule meetings. It presents a challenging situation when promoting UCaaS to prospects while relying on a competitor for video conferencing meetings scheduled through Calendy. Due to RingCentral's lack of an API for Calendly integration, we've had to resort to using Zoom or MS Teams. This incongruence raises the question of how we can expect potential customers…
4 votes -
Bring back inbound faxes with pdf files in the email message
Up until a year or so, anything my organizationor user would receive a fax the fax's content would be in the notification email in a pdf file. This was very convenient and did not require us to log in to the app or the portal to read the content. It was flexible.Now, I must log into the app (on my phone) or on the portal (on my computer) to download/view the fax message. Instead of moving towards integration and facility this was a move backward.
1 vote -
Add new contact, with option to "switch on" in order to share with all other users.
This is similar to the google/microsoft fix, but this would allow for one personal google account be shared with all users, giving them the ability to import all google contacts imediately, for everyone, but then moving forward additional contacts would also be shared when they get added. Nextiva has this feature of sharing contacts company wide when creating new contacts.
2 votes -
Ability to download faxes from an account through the API
We have a business use case for being able to download the pdf attachments of a fax from an account through the API.
5 votes -
Enable/Disable "Auto log text" globally in RingCentral for Hubspot
-this would allow admins to globally setup Auto Log Text without having to do it one by one
1 vote -
Agency Zoom as an Integration
Need help to integrate Agency Zoom with Ring Central
2 votes -
Freshworks CRM integration
Can you please create a direct integration with Freshworks/Freshsuite CRM to connect to call directly through Freshworks CRM and connect calls and recordings to contacts in Freshworks CRM? also to connect files, video messaging, scheduling, SMS and team and customer chat all through Ringcentral frominside the Freshworks/Fresh Suite CRM without having to use a paid connector 3rd party PLEASE!!
1 vote -
Personalized ringtones
It's tells me that it's just not a regular call coming in
2 votes -
MS Teams RingCentral Cloud PBX Outage Status
I'm sure several companies must now have Microsoft Teams integration via RingCentral Cloud PBX, but there's no Service Status for if there are any outages or failures going on. This would help us determine if there's a global outage so that we submit tickets accordingly
2 votes -
Archiver Bulk upload messages, fax and voicemail.
To have an option to Bulk upload messages, fax, and voicemail in Archiver for the whole user extensions across accounts.This will help admins to manage data for all users.
4 votes -
SMS Campaigns - Beta Login
Limit or have a configuration wherein we are able to limit users/extensions who have access or login to the BETA campaign
1 vote -
Integration of RingCentral with Calendly and Other Communication Apps
We've recently uncovered a critical void in RingCentral's capabilities—a conspicuous absence of an API designed for the seamless integration with widely-adopted communication applications that serve as the lifeblood of countless businesses. Notably, these applications encompass indispensable tools like website chat systems and revered appointment-scheduling platforms such as Calendly.In the contemporary business landscape, Calendly stands as a linchpin for elevating productivity, offering a streamlined approach to meeting scheduling. Yet, our efforts to arrange appointments for showcasing RingCentral's UCaaS solution have encountered formidable obstacles. We find ourselves reliant on third-party video conferencing giants like Zoom and Microsoft Teams, both of which effortlessly…
8 votes -
Admin to Disable Works with Google options for their users.
Admin to Disable Works with Google options for their users.
1 vote -
attaching other file types via mms
cx did call us informing that they want to send sms with an attachment of a pdf file or any file type however they don't have option to attach it. we informed cx that we dont have yet that option so maybe you can consider adding such feature in the future.
3 votes -
MS Teams analytics not available
The Analytics Reports tab is not available on the new MS Teams. The new update does not include the Analytics Tab
5 votes
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