1167 results found
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Park Location Reminder or Display Park location on phone display
Park location number - display on phone or recall it.Everyone benefits from this idea. Should already be available as standardize feature to place a caller in a park location number have it display as reminder. Problem arise due to rolling/changing park location number. Or at minimum, provide ability to recall park location number after hanging up the phone.
3 votes -
Wix integration
I'd like to connect Wix app to my ringcentral account. Wix offers a CRM that we use to nurture our leads.
1 vote -
Click to dial option connect to deskphone
customer wants a feature that when they hover the cursor on the computer it will automatically dial on his physical phone
2 votes -
microsoft teams integration call by searching the name
Cx wants to be able to call the extension on the RC side by just searching the name on the MS teams
2 votes -
RingCentral For MS Teams logins
Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
4 votes -
fixify integration
Business management app from HVAC dealers ...Need to be able to integrate this SaaS provider with my Ring Central options
1 vote -
One Drive to be one the RingCentral Cloud Storage Option to Automatically Save Received Faxes
Since this customer is a law firm, it is very important for them to make sure that each received faxes will be stored without limitations of being deleted after a given period of time.
1 vote -
RingCentral for Salesforce Ringer Volume Adjustment
A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.
9 votes -
Incoming Call / Notification in MS Teams
While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCentral mobile app.
1 vote -
RingCentral for Hubspot | Click-to-SMS should display the SMS history/thread above the field where they can compose the message for them...
... to see if they have interacted with that client in the past instead of visiting the activity field in Hubspot. When using click-to-SMS via Hubspot, the customer is not seeing the past thread or history, unless they go to the activity fields in Hubspot or if they open their message history from the RC extension. This behavior is identified to be the expected behavior for all integrations by our engineers.This feature, when implemented, will save it a lot of time since it would cut off the time it will take to visit the activity field of the contact just…
1 vote -
one app for all
cx wanted that RC app must have capability of checking the logs of all ext
1 vote -
RingCentral for Hubspot - Integrate the 'Call' option under contacts to automatically place a call from RingCentral instead of Hubspot o...
...nce it has been integrated.. RingCentral for Hubspot currently allows users to use click-to-dial on any numbers they see in Hubspot. However, Hubspot has a 'Call' icon on every contact which allows them to make calls via Hubspot and it the option to have it use RingCentral for outbound calling once integrated will be much more ideal.
1 vote -
Viewing Caller Menu Choices in Multi-Level IVR
I am writing to inquire about a feature related to a multi-level IVR (Interactive Voice Response) system. We are interested in having a feature to view the specific menu choices made by callers when they reach a representative. This feature will be valuable for optimizing our call routing and ensuring a seamless customer experience.
5 votes -
Add "Monday CRM" to the App Gallery Roadmap in Q4
Hello - on behalf of several small businesses in Professional Services heavily relying on Monday.com both for project management as well as all Sales Data and CRM - several startups are commenting that "it would be great if Ring Central already was added to Monday CRM". So kindly asking for the consideration for the B2B team to invest in the cost to build it out and adding it to the APP GALLERY asap.
4 votes -
Company wide phone book for favorite numbers called
Everyone wants this. Please make it happen. I have been searching for two hours how to do this simple function that our old system was able to do. Why can't Ring Central come up with an address book accessible by all users? This is ridiculous and the staff comes to me angry at least once a week about this.
3 votes -
integrate the High Level CRM with Ring Central, currently not available
I have roughly 1000 clients currently on the High Level CRM, but the Crm does not integrate with Ring central currently
2 votes -
Names in RingCentral Bot Chat for MS Teams
With the Teams embedded app, there is a chat that gets created with the RingCentral Bot. It provides notifications of text messages, missed calls, etc. Those bot messages provide phone numbers and extension numbers but does not convert these into names. It would be helpful to be send the names for users in their RingCentral tenant instead of (or in addition to) extension numbers. Further, any numbers not in their RingCentral directory could be compared with the MSFT contacts.
1 vote -
Call Waiting for Teams Embedded App while on Teams call/meeting
RingEx has a feature so that, when on a call, there's a tone instead of a full ring. This functionality should be extended to the Teams Embedded App, i.e. to detect if the user is on a Teams call/Teams meeting and provide a polite notification if on a Teams meeting.
2 votes -
1 vote
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Integration into TPS
In the UK we have TPS (Telephone Preference Service - https://www.tpsonline.org.uk). This is similar to the US DNC registry. Allowing an integration into TPS would put us on par with other vendors who offer this service as standard (Voicehost being one of them).This is a request we are seeing more and more of in the UK
1 vote
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