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1444 results found

  1. Integrate SMS with high-velocity sales in SalesForce

    Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Integrate with SugarCRM

    SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.

    4 votes
    Under Review  ·  2 comments  ·  Integrations  ·  Admin →
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  3. Expand Dynamics 365 integration to navigate to more records

    We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here are requested extended functions:1) Provide the ability to navigate to the matched Contact, Account or Lead in D365 from the RC interface. 2) Provide ability to drill through the matched contact or account to see related Opportunities or Cases. From there be able to navigate and open the opportunity/case as with Request #1. 3) Provide the ability to log…

    4 votes
    Future Consideration  ·  2 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Fax Automation from Dropbox folders

    I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  5. WIX Website Builder Integration

    WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
    Under Review  ·  4 comments  ·  Integrations  ·  Admin →
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  6. RingCentral Outlook plugin for Mac

    Why is there no RingCentral for Outlook plugin for Mac.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  7. HoneyBook CRM integration

    Add HoneyBook CRM

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Ability to Assign User Templates via API

    I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API

    4 votes
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  9. Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

    Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.

    4 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  10. Integrate into EHR (electronic health record) like Practice fusion

    We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. Add missing office 365 Public Folder contact integration to the new ring central app

    We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.

    4 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Tip Bot

    Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Send other users a Salesforce record when you transfer a call using RingCentral for Salesforce softphone

    If a user links a call in RingCentral for Salesforce softphone to an existing salesforce record (e.g. account, contact), the user should be able to transfer that record to another user when they transfer the call.Consider the following workflow:A receptionist in a call group receives a call in the RingCentral for Salesforce softphone.RingCentral and Salesforce show a list of records the call might be related to.The receptionist selects the record that matches the call. For example, let's say it's related to a specific account.The receptionist transfers the call to a sales rep. New: they should see an option to send…

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  14. Honeybook Integration

    Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.

    4 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Access Direct Messages in Outlook Plug-in

    It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
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  16. Glip: Create task as Zapier action

    We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  17. Integration with Practice Panther - legal practice management software

    It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral texting and want to capture that information in the client file and also capture the duration of calls for billing purposes.

    4 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  18. Ability to change the defaults for RingCentral Video within the Outlook plugin

    We would like to change the default settings for the following options: Turn off video for all participants Require a password Participants can only join after me Enable waiting room I made the changes in the RingCentral app for my PMI, but it does not follow through to the Outlook plugin.

    4 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  19. Sync Office 365 calender with Jupiter MVP RC App Workspace

    Clients who have integrated their Office365 accounts, want to be able to see their scheduled meetings under the workspace section.

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  20. All cases to show on https://support.ringcentral.com/case.html

    We just want to have all the cases open on our account aside from the web cases created to be tracked on https://support.ringcentral.com/case.html

    4 votes
    Under Review  ·  2 comments  ·  Other  ·  Admin →
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