1282 results found
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Ability to add alternate host in Outlook 365 add-on when scheduling a meeting
The ability to add an alternate host in the RingCentral Outlook 365 add-on. I can select an alternate host in the desktop app but not the Outlook 365 add-on. When scheduling meetings for my CEO, he sometimes has to leave his 1st group RingCentral call to join a different RingCentral call. When he joins the 2nd call, he disconnects the attendees in the first call because an alternate host can't be select for the first group call. Having this app would be a very nice feature for busy professionals. Please contact me when the feature is available. Thank you. In…
2 votes -
Create a task - Expand the 'Enter task Description Window'
Create a task - Expand the 'Enter task Description Window'Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (into the very small window) without saving and having to go back into task. This may be too late as the assignee may already be reading the new task action, and we haven't finished editing the detail yet. Currently as the window is soo narrow the scrolling backward and forward to review is tedious and not…
2 votes -
Automate forwarding of faxes received at RingCentral as *.tif files to a folder on my local server without having to manually do this
I have a local Windows based server that automatically sorts all faxes located in a certain directory to correct patient folders. We receive hundreds of faxes per day throughout the day and it is tedious and time consuming to dedicate staff to manually download these fax files throughout the day. It would be advantageous if RingCentral could automatically forward these files directly into a folder on my server as they are received without requiring user intervention. For example my Domain is called LTD. As faxes are received at RingCentral they are forwarded into //LTD/Received Faxes/FileName.tif.
2 votes -
Add a Ring Central Button to Calendar Invites in Caldnar
I would like Ringcentral to work with Outlook but I am getting this error in RingCentral:Lost connection to Microsoft calendar.
2 votes -
CallRail type marketing source analytics tracks origin based on channel
Marketing source tracking
2 votes -
Reports that shows if all phones are idle
report just shows if its accepted, but not if the phone itself is idle
2 votes -
Call Que to Custom parked locations
We have a sales force that found out about the call que ring all feature leaving miss calls to multi people. 1 answer 9 miss call. We had the idea can we setup our auto attendant to transfer to say Sales Parked line 1.10 people that are assigned to Parked line 1 receive a notification that there is a call on Sales Parked line 1. This eliminates having to worry about miss call issue and i think is a cleaner option.I was told atm you can only park calls only after you answer the call then park the call to…
2 votes -
MyRepChat integration
An integration with MyRepChat is supposedly possible through the Open API. Could you please direct me how I need start this integration process? The implementations team directed me here. Thank you!
2 votes -
Ability to minimize or move RC dialer in salesforce in classic view
the dialer is eating too much space in the side panel w/c hindering to access other features. we use click-to-dial most of the time and having the dialer up all the time is not applicable for us.
2 votes -
Customer would like to have the option to edit the default text of IVR
Customer said she doesn't want to record her voice on IVR and would like to change the text of the default greeting
2 votes -
RingCentral & Oscar EMR - enable Oscar EMR to send and receive fax from and to Oscar EMR via RC Fax line
RingCentral & Oscar EMR - enabling Oscar EMR to Send fax from within Oscar EMR (eform) via RC Fax line Receive faxes sent to RC fax line to be deposited into Oscar EMRThis will increase the RC fax product appeal to many users out there.Sam
2 votes -
Teams integration-Incoming calls Notifications will be send in the group chat we created in Teams.
Customer wants to receive notifications in all the incoming calls in the main company number, he wants to send all notifications to the teams group chat that they have.
2 votes -
printer to fax option
cx requested that we should have option to send fax using printer on the Rc app like a Icon on the app specific only for the printer for him to send fax.
2 votes -
Lightspeed webstore integration to Ring Central
https://www.lightspeedhq.com/thank-you/?id=1e899d05Looking to see how to add Lightspeed store as a part integrating SMS, Email.
2 votes -
WFM My Zone Intergation with Outlook calendar
Agents/Supervisors should be able to update their outlook calendar and that then be updated in their my zone schedules (and vice versa)
2 votes -
Save Voicemails in MS Teams when using Bridge Operator Console for RingCentral.
The Users are using Bridge Operator Console for RingCentral to make/receive and transferring calls. When we transfer calls to another user through Bridge, the voicemails are being saved in the RC app. We would like that to be saved in MS Teams instead.
2 votes -
Real-time Translator Be Included on MS Teams-RingCentral Integrations.
The feature is already available as an add-on service with MS Teams. This should be included on the RingCentral-MS Teams integrations
2 votes -
Add Real Time Translator app to the Teams Integration
I Am requesting the Real Time Translator App in Teams be added to the Teams integration so that it will work with the Ring Central Soft Phone App.
2 votes -
BT Cloud Phone account caller GO TAPI.
Want to use a third party software on their BT Cloud Phone account caller GO TAPI.
2 votes -
Make any call (independent of outcome) trigger automations in Zapier
Right now only Missed Calls or Completed Calls will trigger automations in Zapier. Instead, it would be nice if ANY call could trigger an automation and then we can filter by result and create more complex workflows.
2 votes
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