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1452 results found

  1. remove app settings from ringcentral app

    Want to have an option to remove links on the ringcentral app like Webinar

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  2. Active Directory | Map attributes from RC to Azure

    I know that we can provision user accounts from Azure AD/Entra ID to RingCentral, but it would be great if there's any way to write back the phone numbers and extensions that get assigned in RingCentral back to Entra.

    User provisioning with the pre-configured RC App in Entra ID is a one-way sync only, from Azure to RC. We currently do not map back from RC to Azure AD.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  3. RC for Salesforce - Voicemails and Emails to create ticket

    To be able to create an automatic cases when the users received an email or voicemail from the callers, so the users can call the customer back based on the records.

    2 votes
    0 comments  ·  Integrations: Salesforce  ·  Admin →
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  4. RC Labs - Inbound Call Logs

    To be able to log phone calls in RC Labs for Hubspot activity. Currently, this feature is only available on the official Hubspot integrations of RingCentral.

    2 votes
    1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  5. Auto log in feature in Microsoft Dynamics

    there should be an auto-log-in feature in Microsft Dynamics so we can easily sign into our accounts and not be disturbed of re-entering the details all over again

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  6. Call Result in Salesforce Activity

    To add Missed as part of call result in Salesforce Activity. Currently, it only shows Inbound and Outbound

    2 votes
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  7. bulk uninstall ms teams in service web

    if there is a an option to install ms teams for bulk users in online admin portal, there should be an option as well to uninstall ms teams in bulk

    2 votes
    0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  8. Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same RingCentral

    Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same Ringcentral account

    2 votes
    0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  9. Opening a contact in existing browser tab | RingCentral for Salesforce

    Using RingCentral for Salesforce integration, we are looking for an option to pull the contact page on the existing page instead of opening another tab/window after manually clicking the name of the contact on the CTI dialer.

    https://jira.ringcentral.com/browse/RCINT-37615

    2 votes
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  10. Voice/Language Translator

    The customer wants to have the feature voice/language translator for Italian users

    2 votes
    Under Review  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  11. Add call waiting audio alert in Salesforce

    Add option to silent for incoming calls while you're on the phone

    2 votes
    0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  12. Presence Sync

    Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,

    Available Presence Sync features reference:
    https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  13. MS Teams Meeting to RC Embedded App using Conference Phone

    Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.

    2 votes
    0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  14. Unique email address

    Customer wants to use not a unique email for several user extensions.

    2 votes
    0 comments  ·  Developer Console  ·  Admin →
    How important is this to you?

  15. Ringcentral for Teams

    Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  16. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  17. When receiving the call there is no sound for that, please try to improve it.

    When receiving the call there is no sound for that, please try to improve it.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. multiple users can monitor the same calls

    Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes
    0 comments  ·  Developer Console  ·  Admin →
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  19. Option to remove phone numbers-App/portal

    Option to remove services, specifically to delete a phone number.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  20. API Calls for TCR 10DLC Registration

    Add API functionality to add numbers to the TCR 10DLC Registry.

    I have scripts the connect our environment with RingCentral. New users are automatically created within RingCentral, but now I have to regularly go in and manually add numbers to the TCR.

    2 votes
    0 comments  ·  APIs  ·  Admin →
    How important is this to you?
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