Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1444 results found

  1. Voice/Language Translator

    The customer wants to have the feature voice/language translator for Italian users

    2 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Add call waiting audio alert in Salesforce

    Add option to silent for incoming calls while you're on the phone

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. External Shared Contacts Directory available for RingEx Core plan

    2 votes
    2 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  4. Presence Sync

    Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,

    Available Presence Sync features reference:
    https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  5. MS Teams Meeting to RC Embedded App using Conference Phone

    Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Unique email address

    Customer wants to use not a unique email for several user extensions.

    2 votes
    0 comments  ·  Developer Platform  ·  Admin →
    How important is this to you?

  7. Ringcentral for Teams

    Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  8. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. When receiving the call there is no sound for that, please try to improve it.

    When receiving the call there is no sound for that, please try to improve it.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. multiple users can monitor the same calls

    Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes
    0 comments  ·  Developer Platform  ·  Admin →
    How important is this to you?

  11. Clio Grow

    Team,

    I am posting this on behalf of a client who is using Clio Grow as their CRM.

    Our Unified CRM (RingCentral Lab) integration only works with the standard Clio platform, and not Clio Grow.

    https://www.ringcentral.com/apps/unified-crm-extension?compatibility=ringcentral

    It would be great if we could include this in our plans to expand the Unified CRM feature to include Clio Grow as a click-to-dial/call logging solution.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Option to remove phone numbers-App/portal

    Option to remove services, specifically to delete a phone number.

    2 votes
    0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  13. API Calls for TCR 10DLC Registration

    Add API functionality to add numbers to the TCR 10DLC Registry.

    I have scripts the connect our environment with RingCentral. New users are automatically created within RingCentral, but now I have to regularly go in and manually add numbers to the TCR.

    2 votes
    0 comments  ·  APIs  ·  Admin →
    How important is this to you?

  14. De-provisioned Users in AD can be deleted by Super Admin Role in SW

    Custom Admin / Super Admin role assigned to the User should be able to delete Users on the Admin Portal / Service Web that is already de-provisioned from the Active Directory.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Reason for failure in Archiver to be indicated in Service Web or email notification

    Currently, the admin portal only shows that the archiving failed in Archiver and we can hit the Retry button. It would be helpful if the reason for failure will be indicated along with the Retry button or will be stated in the email notification.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. ACO / Partner Branding for Outlook Add-Ins

    ACO branded “ACO for Microsoft Outlook” Plug-in and “RCM Add-In for Microsoft Outlook” add-in for Windows.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  17. DMS integration for the Automotive business

    Customer loss since we do not support Tekion (Dealer Management System aka DMS)Here is the list of other opportunities in for the same type of integration:

    2 votes
    Future Consideration  ·  1 comment  ·  APIs  ·  Admin →
    How important is this to you?

  18. Forwarding calls to a message/announcement only in integrations

    The request is to be able to transfer a call to message or announcement only extension by typing the name of the extension (and have the extensions appear when the user starts typing) with the SFDC integration or the Google Chrome plugin.

    2 votes
    Planned  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  19. Refresh SFDC APP

    Request is for an updated CTI Control and integration between RingCentral and SFDC.

    2 votes
    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  20. Add Voice capability to Outlook addin

    Request is for an Outlook add-in that is enabled for voice to allow for click to dial and the phone panel within MS Outlook.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
1 2 … 32 34 36 … 72 73
  • Don't see your idea?