1282 results found
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Use Single SSO for different RingCentral Account
Is it possible to have only one Microsoft 365 for SSO to be used in two different RingCentral accounts?
2 votes -
Enterprise Admins should be able to administer Developer Portal Apps for All Instance
In Enterprise Federations Enterprise Admins may administer all the intances in the Admin Portal, but not in the Developer's portal. It is necessary to create separate logins in each instance in order to create and manage 'Applications' in the developer portal. This should work like other operation in the Enterprise Admin Role.
2 votes -
Hoping For IFTTT Support and applets.
Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.
2 votes -
Enable Hot-Desk on all Phones
Having designated "Hot-Desk" phones is not an appropriate use of a license. IN many instances there is not enough designed visitor workstations to accommodate everyone. Yet, an employee with an assigned office / workspace may be out or traveling leaving an open workspace that can be utilized. Since the phone is permanently assigned a user profile the visiting employee cannot sign into the phone for their use. Eliminate the need to designate "Hot-Desk" phones and enable this feature on all phones.
2 votes -
allow adaptive cards to take full width available
Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free space to the right, but the cards won't use that. It can be pretty annoying. I'll attach an example.
2 votes -
disable of early/double SIP 200 OK (False Answer Supervision)
RingCentral Cloud PBX MS teams account would like to have the option to disable False Answer Supervision. current behavior: When a call is received in RingCentral Cloud PBX MS teams, the call gets automatically answered as SIP 200 OK (False Answer Supervision) is being sent right awat. expected behavior: While SIP 200 OK (False Answer Supervision) is disabled.If a call is received in RingCentral Cloud PBX MS teams, an MFA will be sent to the user. The call will only connect when the user authenticates using the code.
2 votes -
Add Telus Business Connect Phone to Winget Repository
Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentially push Telus Business Connect apps to Winget as well? If you are not the right person, can you please suggest a contact at Telus to reach out to?
2 votes -
API Purchases
API to purchase phone numbers. The ability to purchase phone numbers via API request.
2 votes -
I'd like the auto reply message to be sent just once to the client.
I'd like the auto reply message to be sent just once to the client. It should be sent the first time a client sends a text to us at 808-566-6611.If you turn on the automation, then the auto reply message is sent each time a client sends us a text, whether the first time or a response to our sent text.
2 votes -
Edit/Modify fields in Hubspot softphone
I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a business customer and have that flow through to HubSpot.
2 votes -
Click to dial option connect to deskphone
customer wants a feature that when they hover the cursor on the computer it will automatically dial on his physical phone
2 votes -
Interact with OSTicket
I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks
2 votes -
Add new contact, with option to "switch on" in order to share with all other users.
This is similar to the google/microsoft fix, but this would allow for one personal google account be shared with all users, giving them the ability to import all google contacts imediately, for everyone, but then moving forward additional contacts would also be shared when they get added. Nextiva has this feature of sharing contacts company wide when creating new contacts.
2 votes -
RingCentral for Salesforce Integration to trigger case creation when call is received or when it goes to voicemail
A way to link/configure RC for SF, instead of generating a task, it will automatically create or trigger a case.
2 votes -
Search contacts field in Zendesk
Searching on the contacts field is still not supported in Zendesk. Looking to have this implemented as it is available on other similar CRM integrations.
2 votes -
API - KV Core
My company uses KV Core as CRM... would be nice to intengrate.
2 votes -
CDK elead - RingCentral Integration
Submitting on behalf of the customer. Case 20635866.
The ability to integrate the CRM platform, CDK elead directly with RingCentral.
2 votes -
AppointmentReminders.com Appointment Reminders for Businesses
Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system.
2 votes -
RC App Chat within MS Teams Embedded Dialer
Within the MS Teams RC Embedded Dialer app 2.0 can the RC App Chat be added? I use Teams and RCA to talk to both sets of customers and it would be great to work within one app and not both. So I can have all my RCA chats and groups with customers and RC staff as well as my Teams chats.
2 votes -
RC for Hubspot - Adding Comment and Other Associations
Customer wants to add comment or other associations to SMS record activity
2 votes
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