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1444 results found

  1. chargebee

    I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.

    Chargebee is a subscription management software

    www.chargebee.com

    1 vote
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  2. Allow customers to add template to Salesforce and Google widgets.

    Adding Templates to Salesforce and Google widgets

    1 vote
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  3. For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)

    For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)

    1 vote
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  4. Saleforce call recording

    Option to show the call recording on SF voice calls tab aside from the call recording

    1 vote
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  5. Salesforce log customiza

    Ability to add a customization field on Salesforce
    Picklist value will not work for them beacuse they have a thousands of information that they use in Salesforce for a long time and picklist value will not work for them they need an option to have a look up value.

    1 vote
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  6. Portal doesn’t have a contacts for whole server

    • Need admin portal enterprise contacts

    • when on app someone answer phone call it comes as missed should be answered another device

    1 vote
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  7. Use High Velocity Sales dispositions for non-cadence calls

    High Volume Sales works as expected for Cadence calls.

    But to align their reports, it would be beneficial to allow them to log HVS dispositions even for non-Cadence calls

    1 vote
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  8. HUD Have the users that are showing on HUD to list in alphabetical order

    The HUD is usefui for fingsing an extension number while displaying the call status. The list doesn't seem to have any order about it. I have been told we have to manually move the users around the screen to put them in alphabetical order but that is time consuming and would require ongoing changing.
    Can it be sorted by username alphabetically?

    1 vote
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  9. Disable RingCentral for Chrome add-on's phone number detection for personal email accounts

    I do not want RingCentral for Chrome to detect my personal email and number

    1 vote
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  10. When the called or calling party disconnected the call, disconnect the call right away

    When the called or calling party disconnected the call, disconnect the call right away instead of having the time running without having waiting for the user to disconnect the call. This will increase company's productivity.

    Sometimes due to some network issues user will still stay on the line without knowing the other line disconnected the call already.

    Limit the attempt time as well when having a bad connection error, disconnect the call if it take longer

    1 vote
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  11. Allow two tenants for MS Entra to one RingCentral Account

    Ability to enable SSO with 2 tenants for Microsoft Entra into one RingCentral Account

    1 vote
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  12. Slack reports

    Business Analytics, RingSense Performance Reports to go in 1 location - prefers to use Slack

    1 vote
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  13. Rc for Salesforce

    We also need the ability to be able to tag Salesforce data (users, job orders, job applicants etc.) within RingCentral.

    1 vote
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  14. include a mute button feature on the Outlook Desk app while on audio conference

    include a mute button feature on the Outlook Desk app while on audio conference

    1 vote
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  15. Voicemail link in Salesforce

    It would be great if VM links are also visible in Salesforce just like inbound and outbound call recording

    1 vote
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  16. Calling options (Click-to-dial) in RC for Outlook

    Currently, the outlook integration app has two kinds of outlook phone call handling

    1. The select to dial as you can see on the screen, it works perfectly

    2. The call contact (like button on contact card). The 'Call' menu in the contextmenu by right click on contact should be the same as the call button on contact card.

    It would be great if we have an option to make a call under the 'Contacts/People'(listed in the Global Address List), personal contacts, and shared contacts.

    1 vote
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  17. remove RC Meetings and Chat in Embedded App

    It would be great if there is a feature to remove/disable Meetings and Chat in Embedded App

    1 vote
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  18. Could you make a way to add our own custom emojis?

    We like to use the office dog and funny moments from meetings as emojis :)

    1 vote
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  19. automator by ringcentral labs

    I wanted to know the benefits and have a tutorial or implementation separate from the support site that can help me check the pros and drawbacks when purchasing the RingCentral Automator from RingCentral Labs.

    1 vote
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  20. automator by ringcentral labs

    Customer wanted to know more about the RingCentral Automator by RingCentral Labs. What are the pros and cons and benefits if he will be going to avail it. He wanted to have like an implementation training about it.

    1 vote
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