1491 results found
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Salesforce SMS
Log SMS on Rc for Salesforce as a "log" and not a "task"
1 vote -
Pipedrive integration - Log all calls regardless of RingCentral for the Pipedrive browser is closed
If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.
1 voteWith the release of server side call logging to all supported CRMs in App Connect, this should now be possible with Pipedrive.
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Option to customize help buttons on the app.
The option to redirect users to our preferred help link or url.
1 vote -
1 vote
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1 vote
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Phorest Integration
Phorest Salon Software Integration
1 vote -
woodelivery
we use woo delivery could you please connect it with ring central
1 vote -
SMS Automator opt in
Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app
1 voteThis feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.
For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,
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Microsoft 365 Business Central Integration
Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -
1 vote -
MS Teams dial pad
Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app
1 vote -
Integrate Direct 3-Way Calling on Hubspot Platform
Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.
1 voteThe new native Hubspot integration now supports conference calling!
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Salesforce call quality improvement
Ability to have an option to improve the quality of post call.
1 vote -
Automatic Transcription for all calls
For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.
1 vote -
Remove Log-in Limit for RingCentral Phone app
Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.
1 vote -
RC for Salesforce - Click to Dial for Custom Component / Records
needs to know if we have a way to enable to Click to Dial feature in their SF custom component
1 vote -
Avaya ACO app integration with CXOne app
Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.
1 vote -
Salesforce picklist
Ability to restore the picklist created before in Salesforce
1 vote -
MS teams DND status
Do not set status of Microsoft Teams to away / available etc once you are on DND and became idle so you will not receive any calls .
1 vote -
Salesforce screenpop
Screen pop is not working again this is a recurring problem. - Screen pop the details
1 vote -
Pilot users
5 users to receive the newest update first before it goes to each and everyone on his office, so just incase theres a problem on that update, the pilot team will experience it first and not everybody
1 vote
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