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1444 results found

  1. Salesforce Reports

    Ability to customize performance reports to mirror the information on the Salesforce ativity

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  2. SMS Automation in Dynamics 365

    It would be better if SMS Automation works between Dynamics 365 and RingCentral

    1 vote
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  3. RingCentral App (Integrating Redtail Calendar and Contact Syc)

    The customer wanted to have a feature that will sync their Redtail Calendar to RingCentral App

    Another feature is to sync contacts from Redtail to RingCentral App

    1 vote
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    How important is this to you?

  4. Salesforce SMS

    Ability to log SMS on RingCentral for Salesforce eventhough you are note logged in on the Salesforce and the auto ,og SMS is not turn on

    1 vote
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  5. Warm Transfer call for Yealink T4*U and T5*W

    Feature Request : Warm Transfer call for Yealink T48U

    Details : By Default issue warm transfer is not set on the phones directly and they would have to configure them manually on the phones web GUI to allow attended transfer to be applied and had to apply it on each phone on the cx account that is a Yealink T46U, T48U and T57W

    Current behavior : blind transfer is set for the yealink transfer key

    Brand : BT Business

    1 vote
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  6. Request for RC for Teams embedded App to re-sync with the MS contacts automatically after any loss of connection/sync

    Request for RC for Teams embedded App to re-sync with the MS contacts automatically after any loss of connection/sync

    1 vote
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  7. RingCentral for HubSpot: Improve multiple match for B2B calls

    As a trade supplier, all of our customers are businesses, and each of our customers can have as many as 20 contacts all phoning out from one main company number, but the RingCentral for HubSpot app only shows the first and last name for the first match - so inevitably, often we're not speaking to the person whose name is on the first match.

    For us, it's way more important to show the company name than that first and last name of one of the people working there - at least it's virtually guaranteed that the company name is right,…

    1 vote
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  8. The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens o the phone call s

    The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens to the phone call screen.

    1 vote
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  9. Hubspot call recording link

    Bring back the call recording link for Hubspot

    1 vote
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  10. download ringcentral app using m3 chip

    app for m3 chip silicon

    1 vote
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  11. Salesforce logs

    Ability to hide the logs to the leads activities

    1 vote
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  12. DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE

    Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.

    1 vote
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  13. RingCentral for Slack (RingCentral Dialpad feature inside Slack)

    It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.

    1 vote
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  14. Archiver using NAS Drive

    Ability to connect archiver through NAS drive

    1 vote
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  15. Sync MS Teams users Direct Routing with out e5 licenses

    As per customer, Assigning E5 Licenses to sync direct routing to RingCentral would not work for them.

    As per support site, each users should have e5 licenses for them to be able to sync each users to the Service portal.

    Customer would like to eliminate the need for E5 license to sync direct routing

    1 vote
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  16. Hubspot call recording

    Ability to see the call recording on the call pages of the Hubspot instead of directly going to contacts.

    1 vote
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  17. 2-Way Integration with Trello and RingCentral for Streamlined Sales Calls & Cusotmer Notes & Recordings

    Our goal is to integrate RingCentral with Trello to streamline our sales process. Currently, making calls manually from Ring Central creates unnecessary work. With this integration, our sales team can directly call phone numbers stored in Trello's phone number field using RingCentral's system.

    The call will connect instantly, and the system will automatically record the conversation on the client card and can attach it as a recording so that anyone that has access to that card has a history of the calls made to that business.

    After the call, the team can easily add notes and update the call disposition…

    1 vote
    New  ·  1 comment  ·  APIs  ·  Admin →
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  18. User profile photos

    Develop a feature for Administrators to manage user's profile photos or the ability to allow or restrict users from editing their profile photo.

    1 vote
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  19. Google Workspace

    Ability to integrate and use the Google workspace inside the RingCentral app nit just through gmail account.

    1 vote
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  20. Make Sending and Receiving a Fax a Trigger in Zapier

    Make Sending and Receiving a Fax a Trigger in Zapier

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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