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Developer Platform, APIs, & Integrations

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  1. This is one of the most popular rental software, however, its downfall is its messaging, call management, and customizability. It's great as a rental software but nothing beyond that. If you could integrate with it so that everything is also attached to customer's accounts, that would be so absolutely amazing.

    1 vote

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  2. We have been testing the Ring Central App in our Citrix environment. Users log in via Wyse terminals running ThinOS 9.1+. Since there is no Ring Central workspace plugin for ThinOS we are required to rely on HDX redirection.The issue is that Chrome/Chromium apps run with audio sandboxing making the detection of certain audio hardware (specifically microphones) impossible when the end client is running on ThinOS. The solution for Chrome has been to deploy a GPO to disable the audio sandbox which allows for the detection of audio hardware. Since the Ring Central app is an Electron app and thus…

    1 vote

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  3. Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Projects and CRM). Please consider creating the sync/integration for Zoho Books (bookkeeping/accounting software).

    1 vote

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  4. Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to contact your colleagues that are not in salesforce. This is usually the company directory that is available in Microsoft/Google.

    1 vote

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  5. ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line inventories and invoices.

    1 vote

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  6. good for scheduling, lead gen and follow up

    1 vote

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  7. 1 vote

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  8. Convin.ai is an AI-powered Conversation Intelligence software for all remote sales team.

    1 vote

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  9. The RingCentral Scheduler add-in should be on the main Outlook page instead of within the Calendar appQuick access to the RingCentral Scheduler add-in for scheduling RCV calendar meetings

    1 vote

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  10. A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

    1 vote

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  11. This is a CRM and client marketing app.

    1 vote

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  12. Useful to be able to integrate the 2 for efficiency of use.

    1 vote

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  13. I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote

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  14. did not find service autopilot on the list of supported apps please creat an APA

    1 vote

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  15. Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote

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  16. Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

    1 vote

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  17. Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote

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  18. We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote

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  19. It would be great if you could look at native integration with Gorgias https://www.gorgias.com/Currently we need to use integrations through companies like Pipedream.

    1 vote

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  20. Useful for Zoom, would like for RC

    1 vote

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