1738 results found
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The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens o the phone call s
The ability for Ringcentral integrated with Salesforce to default the opening in the text screen since currently it opens to the phone call screen.
1 vote -
download ringcentral app using m3 chip
app for m3 chip silicon
1 vote -
Salesforce logs
Ability to hide the logs to the leads activities
1 vote -
DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE
Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.
1 vote -
RingCentral for Slack (RingCentral Dialpad feature inside Slack)
It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.
1 vote -
Archiver using NAS Drive
Ability to connect archiver through NAS drive
1 vote -
Sync MS Teams users Direct Routing with out e5 licenses
As per customer, Assigning E5 Licenses to sync direct routing to RingCentral would not work for them.
As per support site, each users should have e5 licenses for them to be able to sync each users to the Service portal.
Customer would like to eliminate the need for E5 license to sync direct routing
1 vote -
Hubspot call recording
Ability to see the call recording on the call pages of the Hubspot instead of directly going to contacts.
1 voteThis is now available through the native Hubspot integration. When calls are logged, we provide a link to the call, but we also register the playback URL so that the recording can be played back natively in Hubspot
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2-Way Integration with Trello and RingCentral for Streamlined Sales Calls & Cusotmer Notes & Recordings
Our goal is to integrate RingCentral with Trello to streamline our sales process. Currently, making calls manually from Ring Central creates unnecessary work. With this integration, our sales team can directly call phone numbers stored in Trello's phone number field using RingCentral's system.
The call will connect instantly, and the system will automatically record the conversation on the client card and can attach it as a recording so that anyone that has access to that card has a history of the calls made to that business.
After the call, the team can easily add notes and update the call disposition…
1 vote -
Make Sending and Receiving a Fax a Trigger in Zapier
Make Sending and Receiving a Fax a Trigger in Zapier
1 vote -
chargebee
I would like to know if you can integrate Ring Central and Chargebee. Zendesk has that feature already.
Chargebee is a subscription management software
1 vote -
Allow customers to add template to Salesforce and Google widgets.
Adding Templates to Salesforce and Google widgets
1 vote -
For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)
For RingCentral for Hubspot (Option to set the call disposition to 'Other' for calls without contact information)
1 vote -
Saleforce call recording
Option to show the call recording on SF voice calls tab aside from the call recording
1 vote -
Salesforce log customiza
Ability to add a customization field on Salesforce
Picklist value will not work for them beacuse they have a thousands of information that they use in Salesforce for a long time and picklist value will not work for them they need an option to have a look up value.1 vote -
Portal doesn’t have a contacts for whole server
Need admin portal enterprise contacts
when on app someone answer phone call it comes as missed should be answered another device
1 vote -
Use High Velocity Sales dispositions for non-cadence calls
High Volume Sales works as expected for Cadence calls.
But to align their reports, it would be beneficial to allow them to log HVS dispositions even for non-Cadence calls
1 vote -
Disable RingCentral for Chrome add-on's phone number detection for personal email accounts
I do not want RingCentral for Chrome to detect my personal email and number
1 vote -
When the called or calling party disconnected the call, disconnect the call right away
When the called or calling party disconnected the call, disconnect the call right away instead of having the time running without having waiting for the user to disconnect the call. This will increase company's productivity.
Sometimes due to some network issues user will still stay on the line without knowing the other line disconnected the call already.
Limit the attempt time as well when having a bad connection error, disconnect the call if it take longer
1 vote -
Allow two tenants for MS Entra to one RingCentral Account
Ability to enable SSO with 2 tenants for Microsoft Entra into one RingCentral Account
1 vote
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