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1443 results found

  1. Noise cancellation feature on the RingCentral for Google extension

    The noise cancellation feature available on the RingCentral app should be made available via Google Chrome extension or other browser-based integrations without having to set the 'RingCentral app' as the calling mode.

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Unified CRM contacts sync to RingCentral contacts

    Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  3. RC for Hubspot Warm Transfer

    Customer had provided screen recording which you may find attached to this email as zip file.

    You can see that there is no option to "ask first" before transferring as the previous app allowed. A window in HubSpot with my contact profile also does not pop up like it used too, I realise I have multiple profiles however this is true for guests with only one profile too.

    If this does not help, then we can arrange a meeting with the customer directly.

    4 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  4. Can you create the ability to integrate with Loxo?

    Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Salesforce

    Automatically shows where the lead source came from using RingCentral for Salesforce

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Automatic Transcription for all calls

    For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  7. Use HubSpot on any browser

    Ability to use Rc for HUbspot on any browser

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  8. RingCentral for Google - Display the actual phone number as opposed to the CLID name.

    There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Stream Deck

    Create a plugin to be used with a Stream Deck.

    6 votes
    0 comments  ·  Integrations  ·  Admin →
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  10. Build integration for Wealthbox

    Wealthbox is a CRM used by Financial Advisors to log tasks, calls, meetings, contacts, etc. We would like to intrgrate RingCentral with Wealthbox to streamline calling/messaging clients easier.

    14 votes
    Future Consideration  ·  5 comments  ·  Integrations  ·  Admin →
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  11. RC for Salesforce implementation

    I think a lot of the issues come from the integration not being used/coded to it’s fullest. Do you have teams dedicated to integration build-out (specifically for Salesforce implementation)? Either way, let me know and we can go from there!

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Salesforce Transcript

    Add a transcript of recording on the Salesforce

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Remove Log-in Limit for RingCentral Phone app

    Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  14. RingCentral for MS Teams (Remove unnecessary email addresses sync to Embedded app)

    Using RingCentral for MS Teams integration, there must be a feature that will allow end users to remove unnecessary email addresses sync to the Embedded app

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  15. RC for Salesforce - Automated SMS

    If there is a way to automatically send text messages through Ring. I was told by SF that there should be an integration to use.

    3 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  16. RC for Salesforce - Click to Dial for Custom Component / Records

    needs to know if we have a way to enable to Click to Dial feature in their SF custom component

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  17. Presence sync to expansion panel

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  18. Media optimization support for RDS deployments with Windows Server multisession session hosts

    This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
    Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  19. RingOut to allow external numbers - Salesforce CTI

    RingOut option in Salesforce to allow adding external numbers

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  20. Avaya ACO app integration with CXOne app

    Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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