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  1. 5 votes

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    Hello, have you tried switching from Active Speaker view to Gallery View? This should solve the issue of the expansion of the active speaker: https://support.ringcentral.com/video/in-meeting-controls/viewing-participants-ringcentral-video-desktop-web.html

  2. 1 vote

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    Hello, I've reached out to a PM for the mobile app, thank you for reporting!

  3. 64 votes

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    There was some hiccups with "unmerging" this idea from the call queue status idea, the status carried over as well. It has now been updated to the correct Under review status.

  4. 35 votes

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    Hey Jon, we followed up with the Product Manager for this project. She advised:Users can still use their Intel builds on Mac, which is the universal application for both platforms. However we recommend to use M1 builds for M1 machines for better performance and for battery usage optimization. If users use auto-updatable builds, they can also stick to the Intel version. With the app update the app automatically replaces Intel build on M1 native build. But this logic is not applicable for non-updatable builds. Also, we continuously work on the optimization for all our builds, so if users don't want to switch to native builds they for sure could continue work with Intel builds without any significant differences.

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    Sorry for the confusion everyone. I confirmed with product that this is expected behavior. They advised it is still an Intel version working on M1 Chips via emulator. Native M1 support is coming 2H 2021.

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    Thank you for providing this information Brandon and Tom, I've looped in engineering so they are aware and looking into this.

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    The RingCentral App now has an M1 download: https://support.ringcentral.com/download.html

  5. 2 votes

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    Hello, I would recommend checking out the Zapier Integration: https://www.ringcentral.com/apps/ringcentral-zapierLooks like they may have a Thryv connection available today: https://zapier.com/apps/ringcentral/integrations/thryv

  6. 65 votes

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    Hello, You can set up how users sign up for RingCentral with a certain email domain. Learn more now: https://support.ringcentral.com/app/admin/desktop-web/RC-admin-setting-up-how-users-signin-invited.html. I'll be marking this idea as implemented with this new feature, but if anyone has additional requests, please comment! Hope this helps all!

  7. 28 votes

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  8. 1 vote

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    Hello, You can now view the whole month's events under Workspace - Events - Calendar in the dektop app.

  9. 20 votes

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    Thanks for clarifying Chad, we've changed this idea back to Needs Review.

  10. 45 votes

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    Hi Brian, there are different retirement dates for different accounts. You'll need to speak with your account manager to see if there is anyway you can retire later.

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    Hi Brian, any extension would have to be discussed with your account manager.

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    Hi everyone, I confirmed with product that this functionality is not committed to a specific release date yet, but it is being developed.

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    Thanks for clarifying everyone-- if you go to your lists of tasks, and type in the category in the "Filter tasks" field, it will search for the category. I know it doesn't display in a column, or populate as a filter, but the search field will search through the tasks and display them by category. I've changed the status of this idea back to in review, since it was not completely implemented as you all would like to keep product in the loop. I'm not seeing any pictures attached-- can you try and reattach please? Thank you!

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    Categories are back in the app under tasks!

  11. 3 votes

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    Hi Tony, Just want to confirm to make sure this idea is categorized appropriately. Are you referring to voicemails stored in the RingCentral Archiver? Thank you!

  12. 19 votes

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    Task replies are now live as of version 21.2.10, released last week on 4/14/2021!

  13. 455 votes

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    Update January 2024: This is now panned for Q2 2024


    Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!

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    Hello, you can add your vote by clicking the vote square on the left side of the idea.

  14. 38 votes

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    Please refer to this article for instructions on how to upload a profile picture for meetings: https://support.ringcentral.com/article/Set-A-Profile-Picture-For-RingCentral-Meetings.html

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