Settings and activity

16 results found

1. Not reset our session when cancelling a voicemail password request

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Jun 11, 2024

2. Allow Blocking Outbound Calls by Number

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   Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald commented  ·  Mar 28, 2024  ·  Edit…  ·  Delete…

   It’s amazing this is not a standard feature

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   Disabled 07222024 Donald supported this idea  ·  Mar 28, 2024

3. Let RC Video meeting open in browser in iOS like you allow in Android

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Jul 14, 2022

4. Please fix audit filters so they work

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Aug 15, 2022

5. Add Meeting-ID as column in bulk download

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Jun 21, 2023

6. Add method by which an admin can report on the SSO on/off switch inside individual accounts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Jun 21, 2023

7. requiring god-level access for RC Desktop is a security risk

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Aug 10, 2023

8. Use custom extension numbering - allow different ranges for different categories

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Disabled 07222024 Donald shared this idea  ·  Jul 13, 2023

9. Audit Trail Enhancements

   192 votes

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   60 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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   Disabled 07222024 Donald commented  ·  Feb 13, 2024  ·  Edit…  ·  Delete…

   This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's not zero.The innocent then gets blamed because they are on the audit trail and the bad actor is not implicated in any way. This is a security hole and should not be an idea or suggestion that might or might not get implemented. Should be part of ISO9000 / HITRUST, IMOI’d even contemplate initiating an email notification at the modification of any template to the primary account 101. Maybe a checkbox if the customer wants it.

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10. Download SMS content

    59 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Add SMS metrics to analytics reports

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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12. Shared SMS were multiple users can receive and send SMS on specific number

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Disabled 07222024 Donald supported this idea  ·  Jun 11, 2024

13. Non-Super Admin users can elevate themselves to a Super Admin.

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Disabled 07222024 Donald supported this idea  ·  Jun 11, 2024

14. Add FireFox support for RC Video

    13 votes

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    Implemented  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. Enhance the "Join from your browser" feature

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    Under Review  ·  7 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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16. Change ring tone for RingCentral Chrome Extension

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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