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← RingCentral Ideas

Settings and activity

16 results found

  1. Not reset our session when cancelling a voicemail password request

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  2. Allow Blocking Outbound Calls by Number

    160 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Disabled 07222024 Donald commented  · 

    It’s amazing this is not a standard feature

    Disabled 07222024 Donald supported this idea  · 

  3. Let RC Video meeting open in browser in iOS like you allow in Android

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  4. Please fix audit filters so they work

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  5. Add Meeting-ID as column in bulk download

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  6. Add method by which an admin can report on the SSO on/off switch inside individual accounts

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  7. requiring god-level access for RC Desktop is a security risk

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  8. Use custom extension numbering - allow different ranges for different categories

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  9. Audit Trail Enhancements

    244 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Disabled 07222024 Donald commented  · 

    This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's not zero.The innocent then gets blamed because they are on the audit trail and the bad actor is not implicated in any way. This is a security hole and should not be an idea or suggestion that might or might not get implemented. Should be part of ISO9000 / HITRUST, IMOI’d even contemplate initiating an email notification at the modification of any template to the primary account 101. Maybe a checkbox if the customer wants it.

  10. Include contents of SMS/MMS on the Logs

    135 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Add SMS metrics to analytics reports

    21 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  12. Shared SMS were multiple users can receive and send SMS on specific number

    799 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Disabled 07222024 Donald supported this idea  · 

  13. Non-Super Admin users can elevate themselves to a Super Admin.

    93 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald supported this idea  · 

  14. Add FireFox support for RC Video

    13 votes

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    Implemented  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. Enhance the "Join from your browser" feature

    36 votes

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    Under Review  ·  7 comments  ·  Events & Video » Webinar  ·  Admin →
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  16. Change ring tone for RingCentral Chrome Extension

    13 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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