← RingCentral Ideas

Settings and activity

16 results found

  1. Not reset our session when cancelling a voicemail password request

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  2. Allow Blocking Outbound Calls by Number

    131 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Disabled 07222024 Donald commented  · 

    It’s amazing this is not a standard feature

    Disabled 07222024 Donald supported this idea  · 

  3. Let RC Video meeting open in browser in iOS like you allow in Android

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  4. Please fix audit filters so they work

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  5. Add Meeting-ID as column in bulk download

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  6. Add method by which an admin can report on the SSO on/off switch inside individual accounts

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  7. requiring god-level access for RC Desktop is a security risk

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  8. Use custom extension numbering - allow different ranges for different categories

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald shared this idea  · 

  9. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Disabled 07222024 Donald commented  · 

    This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's not zero.The innocent then gets blamed because they are on the audit trail and the bad actor is not implicated in any way. This is a security hole and should not be an idea or suggestion that might or might not get implemented. Should be part of ISO9000 / HITRUST, IMOI’d even contemplate initiating an email notification at the modification of any template to the primary account 101. Maybe a checkbox if the customer wants it.

  10. Download SMS content

    78 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Add SMS metrics to analytics reports

    19 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  12. Shared SMS were multiple users can receive and send SMS on specific number

    727 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Disabled 07222024 Donald supported this idea  · 

  13. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Disabled 07222024 Donald supported this idea  · 

  14. Add FireFox support for RC Video

    13 votes
    Implemented  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. Enhance the "Join from your browser" feature

    36 votes
    Under Review  ·  7 comments  ·  Events & Video » Webinar  ·  Admin →
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  16. Change ring tone for RingCentral Chrome Extension

    13 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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