Settings and activity
16 results found
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1 voteDisabled 07222024 Donald shared this idea ·
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112 votes
An error occurred while saving the comment Disabled 07222024 Donald supported this idea · -
1 voteDisabled 07222024 Donald shared this idea ·
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1 voteDisabled 07222024 Donald shared this idea ·
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1 voteDisabled 07222024 Donald shared this idea ·
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2 votesDisabled 07222024 Donald shared this idea ·
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2 votesDisabled 07222024 Donald shared this idea ·
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4 votesDisabled 07222024 Donald shared this idea ·
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168 votesUnder Review · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
An error occurred while saving the comment Disabled 07222024 Donald commentedThis seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's not zero.The innocent then gets blamed because they are on the audit trail and the bad actor is not implicated in any way. This is a security hole and should not be an idea or suggestion that might or might not get implemented. Should be part of ISO9000 / HITRUST, IMOI’d even contemplate initiating an email notification at the modification of any template to the primary account 101. Maybe a checkbox if the customer wants it.
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55 votes
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14 votes
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630 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
Disabled 07222024 Donald supported this idea · -
90 votesDisabled 07222024 Donald supported this idea ·
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13 votes
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34 votes
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13 votes
It’s amazing this is not a standard feature