Settings and activity

82 results found

1. Configurable Data Retention Period for AI Notes

   7 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Sep 4, 2025

2. Park Calls and Announce over paging extension

   2 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Adam shared this idea  ·  Apr 29, 2025

3. Instant Notifications added to views

   8 votes

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   4 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thank you for your valuable feedback. We've now added this idea as part of our upcoming quarterly roadmap.

   
   

   We will send an update once the feature will be live on your account

   Adam shared this idea  ·  Apr 25, 2025

4. Audio Messaging Interchange Specification (AMIS) Support

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Adam shared this idea  ·  Mar 24, 2025

5. Annotation Pen Color Changed

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Mar 14, 2025

6. Ability to customize the color of the annotation marker

   7 votes

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   Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Mar 14, 2025

7. Disable fax feature on RC mobile app

   9 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam commented  ·  Feb 28, 2025  ·  Edit…  ·  Delete…

   Should have ability to disable inbound and outbound faxing on a user by user level, controlled from service web. If disabled for a user, the icon should be removed from desktop, web, and mobile apps.

   Save Submitting...
   Adam supported this idea  ·  Feb 28, 2025

8. Give RCX agents ability to transfer to REX External Shared Contacts Directory

   4 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Adam shared this idea  ·  Feb 7, 2025

9. Microsoft Office 365 Government - GCC High

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Feb 5, 2025

10. Mark Voicemail as Private

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam shared this idea  ·  Dec 13, 2024

11. Mass VoiceMail (Broadcast)

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Dec 9, 2024

12. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    37 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Oct 4, 2024

13. The capability to send an internal voicemail blast to a group or all employees.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Oct 4, 2024

14. Multiple recipient for faxes and SMS

    231 votes

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    Under Review  ·  35 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Sep 20, 2024

15. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 5, 2024

16. RS4RCX Recording Analysis for RCX IVR, VM, Cloud Profiles, Track Numbers and Voice Surveys

    25 votes

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    Under Review  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 16, 2024

17. RingCX Global Secondary Nodes

    19 votes

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    Under Review  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 1, 2024

18. File transfer and sharing inside RCV Session

    10 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Adam shared this idea  ·  Jun 15, 2022

19. Announcement Only Extensions- Post Announcement Destination Configurable

    12 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam commented  ·  Sep 25, 2020  ·  Edit…  ·  Delete…

    Provide an option to configure an announcement only extension to repeat a user-configurable amount of times and then disconnect or automatically transfer to another extension/external number.

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20. Integration with VIN Solutions

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Adam shared this idea  ·  Jun 9, 2021