← RingCentral Ideas

Settings and activity

79 results found

  1. Streaming Music / Message on Hold

    67 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  2. Allow dialing 811 numbers in the US and Canada

    34 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  3. Ability to exclude internal calls from automatic call recording

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  4. Give an option to allow an ad-hoc conference calls to continue if the host drops

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  5. Don’t want three status options of Available, DND, and Invisible. Want to create multiple status selections, one click, ex. DND – Vac...

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?

  6. Extend new Deskphone Pairing feature into MS Teams Embedded App "Ghost App"

    8 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

  7. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    43 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  8. RingCentral for SalesForce: unique cti layout for sales, support etc

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
    How important is this to you?

  9. 911 phone location down to the specific desk/office

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  10. International calls report

    23 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. Forced account codes for outbound dialing

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  12. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    33 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
    How important is this to you?

  13. Add more Calendar and Holiday options for Custom Answering Rules

    14 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. RingCentral for SalesForce feature parity with RingEX

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

  15. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    24 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

  16. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?

  17. Inbound SMS queues on MVP (like textel but internal)

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  18. Allow up to 100,000 DLs per UID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  19. RingCX Agents using MVP

    7 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  20. Customer Journey Cradle-to-Grave Report

    15 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
1 3