← RingCentral Ideas

Settings and activity

81 results found

  1. Support for Safari (desktop and mobile)

    1 vote
    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Adam Walworth shared this idea  · 

  2. Automated reports for RingSense managers

    34 votes
    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  3. Streaming Music / Message on Hold

    76 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  4. Allow dialing 811 numbers in the US and Canada

    34 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Ability to exclude internal calls from automatic call recording

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Give an option to allow an ad-hoc conference calls to continue if the host drops

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  7. Don’t want three status options of Available, DND, and Invisible. Want to create multiple status selections, one click, ex. DND – Vac...

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  8. Extend new Deskphone Pairing feature into MS Teams Embedded App "Ghost App"

    8 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  9. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. RingCentral for SalesForce: unique cti layout for sales, support etc

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  11. 911 phone location down to the specific desk/office

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. International calls report

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Forced account codes for outbound dialing

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  14. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    36 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  15. Add more Calendar and Holiday options for Custom Answering Rules

    15 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. RingCentral for SalesForce feature parity with RingEX

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  17. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  18. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  19. Inbound SMS queues on MVP (like textel but internal)

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  20. Allow up to 100,000 DLs per UID

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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