Settings and activity
172 results found
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18 votes
An error occurred while saving the comment -
42 votesThis is now on desktop and mobile, learn more here!
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10 votes
An error occurred while saving the comment 
Anthony
commented
feature to block SMS
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36 votes
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46 votes
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17 votes
An error occurred while saving the comment Anthony
commented
Disable the extension feature for access and delete its own recorded calls
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3 votes
An error occurred while saving the comment Anthony
commented
Requesting to have a feature being capable of customizing/ uploading greeting in the automatic call recording announcement
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4 votes
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39 votes
An error occurred while saving the comment Anthony
commented
1 year retrievable data for analytics performance reports
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188 votes
Implemented for Windows.
Mac is planned for 2H 2024
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23 votes
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18 votes
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5 votes
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17 votes
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9 votes
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190 votes
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29 votes
An error occurred while saving the comment Anthony
commented
Incoming caller ID name for UK account
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11 votes
An error occurred while saving the comment Anthony
commented
Set keyboard shortcut assign for accepting and closing calls applicable for both MAC and Windows devices.
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
An error occurred while saving the comment Anthony
commented
Automatic callback if the caller leaves the queue and wants to have an automatic callback
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14 votes
An error occurred while saving the comment Anthony
commented
Automatic fax forwarding
It would be grand to have a feature when a scheduled meeting in Outlook to automatically set the extension`s status to DND as well same like the scheduled meetings set in Outlook Ring Central