← RingCentral Ideas

Settings and activity

66 results found

  1. Translate AI note to other language

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  2. Report that shows user and the group they belong to

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  3. Summarize internal messaging/conversation in Ringcentral app like a chat transcript

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Blesilda shared this idea  · 

  4. Reporting Capability on IVR Menu for key presses

    64 votes
    Planned  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda supported this idea  · 

  5. Add Columns and Rows on Downloadable analytics report

    1 vote
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    An error occurred while saving the comment
    Blesilda commented  · 

    Need larger database or simply need to add Columns and Rows to the downloadable table from the Analytics report

    Blesilda shared this idea  · 

  6. Options for Incoming Call Display

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda supported this idea  · 

  7. Add Rotational setup for call queue

    13 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda supported this idea  · 

  8. Bulk upload of Hold Music

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda shared this idea  · 

  9. Missed calls to queue showing up as "Answered Elsewhere"

    42 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Blesilda supported this idea  · 

  10. Caller ID advance tools to identify the caller

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Blesilda shared this idea  · 

  11. Call queue wait settings - to bypass the maximum caller wait time

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Blesilda shared this idea  · 

  12. Purchase UK Mobile Numbers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda supported this idea  · 

  13. Enable SMS Service for Australia Numbers

    38 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Blesilda supported this idea  · 

  14. Add other Online data back up for RingCentral Archiver

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  15. Call Queue Groups in a Fixed Order

    12 votes
    New  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Blesilda commented  · 

    Fixed order in call queue should be improved
    in a manner that after the first member in queue take call..it should go to the next member in line. Then follows the rest in the list.

    Blesilda supported this idea  · 

  16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    105 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda supported this idea  · 

  17. Ability for the RC app to identify where the call is coming from

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda shared this idea  · 

  18. visibility on those users who are using RC mobile app

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Blesilda shared this idea  · 

  19. turning off automatic deletion of sms

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Blesilda shared this idea  · 

  20. bulk delete inactive/unused devices/hot desk phones

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Blesilda supported this idea  · 
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