Settings and activity

210 results found

1. Option to Customize Presence Name

   3 votes

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

   Jenny Remolacio shared this idea  ·  May 14, 2024

2. Self Service Custom Configs (Poly)

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  May 14, 2024

3. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   58 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  May 10, 2024

4. disable incoming call ringing on desktop app, but allow only on mobile app

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  May 7, 2024

5. Ability to block short code numbers the same as blocked phone numbers

   36 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  May 6, 2024

6. I want the ability to ignore calls coming in on a call queue

   48 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  May 6, 2024

7. Task Notifications / Reminders / Alerts

   9 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  Apr 30, 2024

8. Call Queue Position

   55 votes

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   Future Consideration  ·  9 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  Apr 29, 2024

9. Limited extension HUD and Presence

   10 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny Remolacio supported this idea  ·  Apr 25, 2024

10. CNAM for a mobile carrier

    37 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 23, 2024

11. Outbound Calls of Members of the Call Queue be Visible in the Call Queue Call Logs

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 18, 2024

12. Missed call report that shows all available users at the time of the missed call.

    33 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 16, 2024

13. Remove call queue on the presence

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 12, 2024

14. option to view individual SMS logs for non-admin roles

    4 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 12, 2024

15. Retrieve deleted conversations

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 11, 2024

16. Capability to retrieve deleted sms for deleted extensions.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 11, 2024

17. Extract SMS

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 10, 2024

18. SMS Retention

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 10, 2024

19. Corporate Directory on Mitel Phones

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 9, 2024

20. Option to download automatic call recordings in bulk and WAV file

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny Remolacio supported this idea  ·  Apr 3, 2024