Settings and activity

52 results found

1. Salesforce integration call pop up screen to appear even when salesforce is minimised.

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 1, 2025

2. Allow # Sign Command for Direct Voicemail Routing on Call Queues.

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 30, 2025

3. Feature Request: Show outgoing fax number for every user

   23 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Mar 18, 2025

4. Ability to disable pop up on the incoming call using RingCentral app

   96 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 27, 2025

5. Account-Wide Holiday Settings and/or Holiday Templates

   241 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Mabele supported this idea  ·  Feb 19, 2025

6. Contact Directory be automatically integrated with RingCentral account's Company directory

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 5, 2025

7. Company-Wide Contact List

   86 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 5, 2025

8. Ability to access faxes for all extensions under one or multiple users/app

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jan 24, 2025

9. Spanish Support for RingSense Transcription and Translation (to English)

   34 votes

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   8 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See the Language dropdown in the Organization tab in Admin Settings.

   Mabele supported this idea  ·  Dec 17, 2024

10. Roles & Permissions -- Allow Call Recording for admin | Managers to listen to a specific users

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Nov 15, 2024

11. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Nov 14, 2024

12. SMS opt out report

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Sep 24, 2024

13. Contacts

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

14. Retrieve SMS content for a deleted user

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

15. Restore deleted text messages

    73 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

16. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

17. Shared SMS were multiple users can receive and send SMS on specific number

    1,351 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Mabele supported this idea  ·  Aug 29, 2024

18. Sync contacts from portal to deskphones

    56 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Aug 14, 2024

19. View contacts from RC app and RC phone app to deskphone

    14 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Aug 14, 2024

20. change the Character limit with caller ID

    10 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

    increase the character limit for a caller ID name

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    Mabele supported this idea  ·  Aug 8, 2024