Settings and activity

52 results found

1. Salesforce integration call pop up screen to appear even when salesforce is minimised.

   5 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 1, 2025

2. Allow # Sign Command for Direct Voicemail Routing on Call Queues.

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 30, 2025

3. Feature Request: Show outgoing fax number for every user

   26 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Mar 18, 2025

4. Ability to disable pop up on the incoming call using RingCentral app

   103 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 27, 2025

5. Account-Wide Holiday Settings and/or Holiday Templates

   253 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Mabele supported this idea  ·  Feb 19, 2025

6. Contact Directory be automatically integrated with RingCentral account's Company directory

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 5, 2025

7. Company-Wide Contact List

   89 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 5, 2025

8. Ability to access faxes for all extensions under one or multiple users/app

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Jan 24, 2025

9. Spanish Support for RingSense Transcription and Translation (to English)

   35 votes

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   8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  Eugene responded

   See the Language dropdown in the Organization tab in Admin Settings.

   Mabele supported this idea  ·  Dec 17, 2024

10. Roles & Permissions -- Allow Call Recording for admin | Managers to listen to a specific users

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Nov 15, 2024

11. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Nov 14, 2024

12. SMS opt out report

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Sep 24, 2024

13. Contacts

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

14. Retrieve SMS content for a deleted user

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

15. Restore deleted text messages

    79 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

16. Capability to retrieve deleted sms for deleted extensions.

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

17. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Aug 29, 2024

18. Sync contacts from portal to deskphones

    60 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Aug 14, 2024

19. View contacts from RC app and RC phone app to deskphone

    17 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Aug 14, 2024

20. change the Character limit with caller ID

    11 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

    increase the character limit for a caller ID name

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    Mabele supported this idea  ·  Aug 8, 2024