Settings and activity

56 results found

1. SMS Monitoring

   62 votes

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   9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 15, 2025

2. Option to file carrier ticket for outbound CNAM complaints

   37 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 15, 2025

3. For the Company Number would like to include Outbound numbers on the report

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 9, 2025

4. Increase Received Faxes Limit for more than 200

   39 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 6, 2025

5. Salesforce integration call pop up screen to appear even when salesforce is minimised.

   6 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  May 1, 2025

6. Allow # Sign Command for Direct Voicemail Routing on Call Queues.

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Apr 30, 2025

7. Feature Request: Show outgoing fax number for every user

   26 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Mar 18, 2025

8. Ability to disable pop up on the incoming call using RingCentral app

   104 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mabele supported this idea  ·  Feb 27, 2025

9. Account-Wide Holiday Settings and/or Holiday Templates

   255 votes

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   28 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

   Mabele supported this idea  ·  Feb 19, 2025

10. Contact Directory be automatically integrated with RingCentral account's Company directory

    13 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Feb 5, 2025

11. Company-Wide Contact List

    90 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Feb 5, 2025

12. Ability to access faxes for all extensions under one or multiple users/app

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Jan 24, 2025

13. Spanish Support for RingSense Transcription and Translation (to English)

    36 votes

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    9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  Eugene responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Mabele supported this idea  ·  Dec 17, 2024

14. Roles & Permissions -- Allow Call Recording for admin | Managers to listen to a specific users

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Nov 15, 2024

15. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Nov 14, 2024

16. SMS opt out report

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele shared this idea  ·  Sep 24, 2024

17. Contacts

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

18. Retrieve SMS content for a deleted user

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

19. Restore deleted text messages

    95 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024

20. Capability to retrieve deleted sms for deleted extensions.

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mabele supported this idea  ·  Sep 19, 2024