← RingCentral Ideas

Settings and activity

23 results found

  1. analytics retention policy

    60 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Homert supported this idea  · 

  2. Automatic Name Retention for Numbers Converted to Contact Center

    6 votes
    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Homert shared this idea  · 

  3. Allow/ Retain "Unavail" status right after agent Saved a Disposition reason

    1 vote
    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Homert shared this idea  · 

  4. Forwarded To Numbers as trackable data in analytics and call logs

    7 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Homert supported this idea  · 

  5. Limited Extensions should be available on InContact/MAX Company Directory

    6 votes
    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Homert shared this idea  · 

  6. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Homert supported this idea  · 

  7. Feature Request - Browser-Based Joining for External Guests on RingCentral Video iOS Meetings (Safari)

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Homert shared this idea  · 

  8. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Homert shared this idea  · 

  9. Force Log-out due to Inactivity

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Homert shared this idea  · 

  10. customized role that grants administrative privileges for routine modifications and general additions/deletions

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Scheduled Changes

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Set Up Company Outbound Caller Name (CNAM) for UK accounts

    22 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Remove password from call queue voicemail

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Option to Restore Deleted users with their call history

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. I'd like to be able the schedule conference calls in the future

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    569 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  17. Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Screen Pop Question for Dynamics integration

    7 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  19. Notifications from the service web or app that deleting more than 50 contacts are not allowed.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Dashboards / Performance Reports

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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