Settings and activity

94 results found

1. Ability to add user extension instead of DID in the callers section of custom rule

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Feb 10, 2025

2. Unable to receive groups SMS for T-mobile numbers

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jan 30, 2025

3. Check IP address in the admin portal

   24 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jennifer shared this idea  ·  Jan 28, 2025

4. Enable AI transcription on Desk phone

   278 votes

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   Planned  ·  78 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Dec 6, 2024

5. Export Call Queues with all Call Queue details - Reports Feature

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Dec 6, 2024

6. Consolidate Extensions and park locations on the pop-out version of the HUD.

   16 votes

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Nov 15, 2024

7. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

   22 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Nov 14, 2024

8. Unknown Contact Creation

   17 votes

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   New  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Nov 7, 2024

9. Increase Retention Period for Sent Faxes

   148 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Oct 22, 2024

10. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Oct 7, 2024

11. SMS Auto-Forwarding

    98 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Oct 2, 2024

12. Forward SMS to External Phone Number

    18 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Oct 2, 2024

13. HUD List Vertical Format vs Horizontal Format option

    48 votes

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    New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Oct 1, 2024

14. Add Filter for Call Log and Analytics

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Sep 18, 2024

15. Poly CCX 700

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Aug 7, 2024

16. Feature Request: Continuous Call Monitoring

    13 votes

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    1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Jul 29, 2024

17. Add a Separate permission for international SMS.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Jul 15, 2024

18. Disable international SMS for specific users

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Jul 15, 2024

19. Option to opt-out automated RingCentral Application Survey.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Jun 12, 2024

20. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  Jun 11, 2024