Settings and activity

94 results found

1. Spam and Robo Calls

   84 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Apr 22, 2026

2. Forward ignored call queue calls to voicemail

   28 votes

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   New  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Aug 12, 2025

3. Ring central compatibility for chromebook

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jun 12, 2025

4. Increase Data Retention of Analytics

   113 votes

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   15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

   
   

   In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

   
   

   Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Jennifer supported this idea  ·  Jun 12, 2025

5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   146 votes

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   Under Review  ·  33 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jun 10, 2025

6. Ability to customize password for Poly phones without reverting it to the default.

   13 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  Jun 3, 2025

7. retrieving deleted SMS

   26 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  May 29, 2025

8. Multiple recipient for faxes and SMS

   257 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  May 28, 2025

9. Voice Changer for RingCentral Phone/Desktop/Mobile/Web app

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jennifer supported this idea  ·  May 28, 2025

10. Option to disable outbound calls

    33 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 27, 2025

11. Outbound Call being identified as connected or missed.

    11 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 27, 2025

12. Feature Request: Show outgoing fax number for every user

    26 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 27, 2025

13. Multiple Device Log - In per User Extension using Ring Central App

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 27, 2025

14. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    12 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 23, 2025

15. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    59 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 23, 2025

16. Caller ID number change to another user's extension phone number

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 23, 2025

17. IVR Key Press Identifier

    13 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 21, 2025

18. Upload custom fax coversheets using the "Templates" management feature.

    52 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 20, 2025

19. Add users presence in bulk

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 19, 2025

20. Org-Wide SMS Number Block

    39 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jennifer supported this idea  ·  May 16, 2025