← RingCentral Ideas

Settings and activity

75 results found

  1. option to all robocalls in ringcentral

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  2. User group access call log of the same user group

    70 votes
    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  3. Forwarding Main Company Number Calls Directly To An External Number

    24 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  4. Ability to retrieve sent fax messages beyond 90 days

    18 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  5. Feature Add: Being able to receive codes from Verification short codes

    41 votes
    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  6. ability to set up 1 recepient for group sms

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  7. Automatically block calls if marked as spam

    7 votes
    2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  8. Show All Company call recordings on Mobile app for SuperAdmins

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  9. Call Queue Members Should Be Able to Reply to SMS using the Call Queue Direct Numbers

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  10. Recover call recordings for past 90 days

    79 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  11. Send Fax to multiple extension/recipient

    60 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  12. Forward faxes to a external number

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  13. Retrieve deleted conversations

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  14. option to block CNAM

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  15. Shared SMS were multiple users can receive and send SMS on specific number

    739 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Jennifer supported this idea  · 

  16. Allow # Sign Command for Direct Voicemail Routing on Call Queues.

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  17. option to view messages on admin portal

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  18. Shared Fax on different credentials

    18 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  19. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

    7 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 

  20. Password and PIN Expiration Requirement

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jennifer supported this idea  · 
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