Settings and activity

214 results found

1. Performance report align with user call logs

   82 votes

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   New  ·  9 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 21, 2024

2. Limit Access to Call Recordings

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 11, 2024

3. Allow Blocking Outbound Calls by Number

   161 votes

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   Under Review  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 9, 2024

4. US Calling - Default Area Code added

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 4, 2024

5. Performance report for more accurate total number of calls

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 1, 2024

6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   298 votes

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   Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Oct 1, 2024

7. call back function in call queues for long waiting callers

   3 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Sep 27, 2024

8. Position in Queue, Estimated wait time, and Call queue caller call back feature

   222 votes

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   Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Sep 27, 2024

9. Create a single task for queue calls | RingCentral for Salesforce

   6 votes

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   1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Mark Macellones supported this idea  ·  Sep 26, 2024

10. Salesforce integration call pop up screen to appear even when salesforce is minimised.

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 25, 2024

11. Voicemail notification showing the name on the contacts

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 18, 2024

12. Additional routing options with # or *, such as dial by name directory

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 16, 2024

13. Dial-by-Name customization

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 16, 2024

14. Call log option to display 50, 100, 200 items per page

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 16, 2024

15. notifications for outbound text messages

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Sep 10, 2024

16. mention or hyperlink from initial message

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    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Aug 16, 2024

17. Shorten default time for connecting calls between company greeting and user extension.

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Aug 13, 2024

18. Ability to call short code numbers such as 311

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Aug 8, 2024

19. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Aug 7, 2024

20. Get alert when a call queue is empty or without any online person

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mark Macellones supported this idea  ·  Aug 5, 2024