Settings and activity

214 results found

1. Allow all users to use texting system with the company phone number

   23 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 3, 2024

2. When the main company number was dialed it will ring first before the company greeting will be played.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 29, 2024

3. Caller ID to External Number

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 29, 2024

4. User Role Permission: Access to User List only

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 29, 2024

5. Change Schedule for entire user call queue, user extension and company schedule

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 28, 2024

6. Call Queue After Hours - Rotating schedule

   6 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

7. After Hours On-Call Rotation - Rotate Queue by week

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

8. Sync Zoho Contacts into RingCentral App

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 24, 2024

9. Allow Use of any Number as Caller ID by Any User from Any Site

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  May 23, 2024

10. Caller ID name support on mobile numbers

    80 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 20, 2024

11. Print to fax on mac

    10 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 20, 2024

12. Add an option to block one specific number for the entire company.

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 20, 2024

13. Separate option for automatic Inbound and on-demand outbound call recording

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 20, 2024

14. Recordings - Please record in Stereo instead of Mono

    22 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 7, 2024

15. I would like to be able to see the total time a user is toggled on to accept calls

    65 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 3, 2024

16. How long has the member of a queue been 'Available'?

    29 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 3, 2024

17. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    642 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 3, 2024

18. Feature Request: Show outgoing fax number for every user

    23 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 2, 2024

19. Customizing the column for the call logs

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 30, 2024

20. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    110 votes

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    Planned  ·  15 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 12, 2024