Settings and activity

297 results found

1. Allow special characters in user last name field

   12 votes

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   Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 25, 2024

2. Permanently minimize the AI Notes and Transcript box

   86 votes

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   20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

   Mark supported this idea  ·  Dec 24, 2024

3. Allow Visibility to see which templates are assigned to a user

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 23, 2024

4. Group Owned Inbound Fax Only Phone Numbers

   21 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 20, 2024

5. Delete All option for Voicemail

   16 votes

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   2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 20, 2024

6. CallerID Name in UK

   28 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

7. Allow More Than 10,000 Contacts

   74 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

8. Contacts- ALL

   54 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

9. Allow duplicate contacts during upload

   9 votes

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 11, 2024

10. Auto Text from IVR menu

    6 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 11, 2024

11. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 5, 2024

12. SMS Outbound Caller ID Change

    86 votes

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    10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Dec 5, 2024

13. Disable auto launch app using script

    10 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 27, 2024

14. Automatic Task creation on Salesforce from incoming calls

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 21, 2024

15. Allow multiple people to call monitor at the same time

    68 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 21, 2024

16. Increase Data Retention of Analytics

    115 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Mark supported this idea  ·  Nov 21, 2024

17. Restore deleted fax messages

    25 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 20, 2024

18. Ability to assign caller id names to call queue numbers

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 9, 2024

19. Send Fax to multiple extension/recipient

    91 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 9, 2024

20. Automatically enable 911 location services for any new user or device.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Nov 6, 2024