Settings and activity

62 results found

1. Allow custom fields for calls (Tagging/Documenting)

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Jul 30, 2025

2. Correct information logging for AppConnect (PipeDrive) for Beetexting SMS

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: App Connect  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Jul 10, 2025

3. Bulk Creation Feature for Message-only Extensions

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Jun 12, 2025

4. Allow Disable Email Notification for Call Queue Voicemail to Co-Recipient

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  May 13, 2025

5. Reporting Capability on IVR Menu for key presses

   76 votes

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   Planned  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Oct 28, 2024

6. CNAM feature for Canada

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   107 votes

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   Under Review  ·  21 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Oct 8, 2024

7. RingCentral desktop app. force user to update their IM status, or automatic status update depending to their availability

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Oct 8, 2024

8. change dial by directory default audio

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Oct 4, 2024

9. Identifier on the deskphone if it's registered on a different account/location

   9 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Aug 22, 2024

10. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jul 12, 2024

11. ability to turn off incoming fax

    11 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jul 12, 2024

12. Automatic | On-Demand Call Recording Announcement Language Options

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  May 28, 2024

13. Remove or disconnect the added HID headset from RingCentral app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Jun 2, 2022

14. Print Analytics Report

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Jan 19, 2023

15. RC OFFICE and RDP (windows)

    3 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Vanessa commented  ·  Aug 9, 2023  ·  Edit…  ·  Delete…

    We want to use Softphone (RC Phone) through Microsoft Terminal Servers (RDP). There are about fifteen users per terminal server.

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16. Send SMS using personal mobile number

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Oct 6, 2023

17. Forward SMS to External Phone Number

    15 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Mar 30, 2023

18. This Week Custom Range on Performance Report

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Sep 25, 2023

19. Ability to turn off new feature tutorials

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Dec 13, 2023

20. Connect star (*) key to an extension

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa shared this idea  ·  Dec 21, 2023