Settings and activity

85 results found

1. Desk phone caller ID

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Vanessa supported this idea  ·  May 13, 2026

2. Block External Calls to DL/DID feature for selected users only

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Apr 10, 2026

3. Separate text email notification for main company number and user primary number

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Mar 17, 2026

4. Ability to generate dashboard for fax

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Mar 17, 2026

5. Disable Incming SMS Only

   21 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Mar 17, 2026

6. Allow more than 10 people on a group SMS

   67 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Mar 17, 2026

7. Increase Retention Period for Sent Faxes

   152 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Mar 17, 2026

8. Disable automatic call recording announcement, while the call is on hold or from park calls.

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 26, 2026

9. call queue simultaneous "Route calls to members"

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 19, 2026

10. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

    9 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 19, 2026

11. Filter to Function for SMS Log Reports

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 12, 2026

12. Ability to export Call transcript or summary after each call

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 12, 2026

13. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 9, 2026

14. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    208 votes

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    Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 9, 2026

15. RingCentral app access restriction by geolocation

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Feb 3, 2026

16. Ability to create an AI receptionist with a dedicated voicemail system

    8 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 15, 2026

17. AI Notes on call monitoring for RingEX

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 15, 2026

18. Retrieved data for a deleted user extension

    38 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 9, 2026

19. Customize callback request recording

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 9, 2026

20. Configurable call queue Ring Settings per call queue member

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 6, 2026