Settings and activity

78 results found

1. Disable automatic call recording announcement, while the call is on hold or from park calls.

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 26, 2026

2. call queue simultaneous "Route calls to members"

   4 votes

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   Vanessa supported this idea  ·  Feb 19, 2026

3. The AIR (AI Receptionist) has the ability to customize the "soft skills" used for its conversation/Response style.

   8 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 19, 2026

4. Filter to Function for SMS Log Reports

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 12, 2026

5. Ability to export Call transcript or summary after each call

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 12, 2026

6. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

   51 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 9, 2026

7. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   188 votes

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   Planned  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 9, 2026

8. RingCentral app access restriction by geolocation

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Feb 3, 2026

9. Ability to create an AI receptionist with a dedicated voicemail system

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Vanessa supported this idea  ·  Jan 15, 2026

10. AI Notes on call monitoring for RingEX

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 15, 2026

11. Retrieved data for a deleted user extension

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 9, 2026

12. Customize callback request recording

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 9, 2026

13. Configurable call queue Ring Settings per call queue member

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 6, 2026

14. Absorb free RingCentral account into company account

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jan 6, 2026

15. Report that shows which platform was used by the user

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Dec 5, 2025

16. ability to print message thread on RC app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Nov 20, 2025

17. Disallow callers from setting Voicemail to Private

    23 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Nov 18, 2025

18. Allow custom fields for calls (Tagging/Documenting)

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    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jul 30, 2025

19. Bulk Creation Feature for Message-only Extensions

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  Jun 12, 2025

20. Allow Disable Email Notification for Call Queue Voicemail to Co-Recipient

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Vanessa supported this idea  ·  May 13, 2025