← RingCentral Ideas

Settings and activity

117 results found

  1. convert the voip number to wireless number

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  2. Receive OTP from websites

    23 votes
    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  3. Analytics regarding Text Messaging/SMS

    233 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  4. Desk Phone and Desktop application Sync

    94 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  5. Fax Caller ID

    19 votes
    2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  6. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    121 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  7. RingSense Sentiment Playback Tracking/Pinpoint

    19 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  8. upload knowledge bases in one upload

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Danielle Dumpit shared this idea  · 

  9. Enhanced AI Receptionist Customization and FAQ Compliance

    2 votes
    New  ·  2 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  10. CNAM for a mobile carrier

    51 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  11. customize Live Reports

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  12. Receive Faxes from Automated Source

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  13. RingSense: Modifying AI Scores

    18 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  14. RC Fax account forwarding to external fax number

    19 votes
    1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  15. Voicemail Peports

    10 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  16. Automated text after hours

    5 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  17. Increase the data retention duration for call recording

    41 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  18. Enable AI transcription on Desk phone

    129 votes
    Planned  ·  35 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  19. Choose users that an admin can only access for call recording

    6 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  20. Super Admin to view and edit the workspace on his end.

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit shared this idea  · 
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