← RingCentral Ideas

Settings and activity

111 results found

  1. RingSense Sentiment Playback Tracking/Pinpoint

    19 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  2. upload knowledge bases in one upload

    1 vote
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Danielle Dumpit shared this idea  · 

  3. Enhanced AI Receptionist Customization and FAQ Compliance

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  4. CNAM for a mobile carrier

    49 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  5. customize Live Reports

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  6. Receive Faxes from Automated Source

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  7. RingSense: Modifying AI Scores

    17 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  8. RC Fax account forwarding to external fax number

    19 votes
    1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  9. Voicemail Peports

    10 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  10. Automated text after hours

    5 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  11. Increase the data retention duration for call recording

    41 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  12. Enable AI transcription on Desk phone

    118 votes
    Planned  ·  32 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  13. Choose users that an admin can only access for call recording

    6 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  14. Super Admin to view and edit the workspace on his end.

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Danielle Dumpit shared this idea  · 

  15. Ring central to service Firewall config

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Danielle Dumpit supported this idea  · 

  16. No “+” symbols, no parentheses, no spaces or dashes. Just the plain 10 digit number format of the incoming and outgoing call

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  17. Display Contact Telephone Number In the SMS Inbox

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  18. Allow all extensions to send SMS from main Company extension

    165 votes
    Under Review  ·  39 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  19. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    59 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 

  20. Multiple recipient for faxes and SMS

    163 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Danielle Dumpit supported this idea  · 
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