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← RingCentral Ideas

Settings and activity

268 results found

  1. Add ability for call queues to be added to call monitoring groups

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Feature to rename participants in RCV

    124 votes

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    Planned  ·  21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  3. Participant View Report Based on Date Range

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  4. remove do not disturb

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Ability to see upcoming meetings beyond 3 days

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. primary number as default callerID

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Allow RingCentral App to Receive Intercom Calls

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Call waiting for queue calls

    160 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  9. User Status Visibility when Messaging is Turned Off in the RC App

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  11. Globally Enable/Disable Headset Controls in RC App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Allow saved settings profile.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Enabling/Disabling Headset Controls Globally

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. Ability to see who created the Poll for Direct Message in RingCentral App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Closed caption in Phone app

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. flip calls to desktop

    2 votes

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    Needs More Information  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. RC OFFICE and RDP (windows)

    3 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  18. Include SMS on export data fields

    62 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Sync Zoho Contacts into RingCentral App

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  20. Super Super Admin Role

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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