Settings and activity

307 results found

1. Mute incoming call notifications while currently on a call

   569 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

2. Account-Wide Holiday Settings and/or Holiday Templates

   240 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

3. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

   124 votes

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   Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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4. Enable display of scheduled meetings in desktop app

   18 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Allow More Than 10,000 Contacts

   57 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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6. Use same email address use for multiple extensions

   27 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Theresa commented  ·  Jan 26, 2022  ·  Edit…  ·  Delete…

   Existing in the community site, "regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS"https://ideas.ringcentral.com/ideas/CUSTCOM-I-3583SFDC case no. 14429854 https://rc.lightning.force.com/lightning/r/Case/5002H00001Mnf5yQAB/view?0.source=alohaHeader

   Save Submitting...

8. Option to change Profile Picture to Default

   110 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Messaging: Convert User to Guest

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Add Remote Control feature to RC Desktop App - Video

    189 votes

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    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Allows Sites to be an option on the Messages Group Options for a User or Queue

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. voice directory

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Contacts on MacOS app

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Ability to mark all unread SMS and voicemail messages read

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Need Reports Greater than 6 months, Need one year

    47 votes

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    Planned  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Toll-free MMS Enabling

    41 votes

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    Future Consideration  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Theresa commented  ·  Dec 28, 2021  ·  Edit…  ·  Delete…

    SFDC case no. 14266481
    https://rc.lightning.force.com/lightning/r/Case/5002H00001MHwX7QAL/view

    Company: Chicago College of Oriental Medicine
    RC UID 62922049031 (2 lines) CST
    Current Total MRR: USD 61.47
    Company ADP Link: http://adp.glip.net/company-new.html?company_id=34614943745

    Save Submitting...

17. Detect network when the app launches and set emergency location based on that rather than the user having to manually set it every time

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Group Text Messaging

    86 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    219 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

20. Ring Central Video Ability to connect Non 365 Outlook Calendar- Feature Request

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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